Canteen Operations Assistant

3 weeks ago


Villawood, New South Wales, Australia Serco Full time

Key Responsibilities:

  • Support the Canteen Coordinator to ensure smooth and efficient operations in the canteen.
  • Utilise and understand localised till sales point systems.
  • Ensure customer's points are updated prior to recording sales and updating customer's records to reflect accurate spend allowance.
  • Pack and record stock to deliver to customers in other secure locations.
  • Maintain stock levels, replenish, and clean sales areas as well as assist in monthly stock takes.
  • Ensure compliance with Serco and DIBP/FDSP Codes of Conduct, policies and procedures.
  • Ensure the shop is open for business at the required times and that excellent service is provided to all customers.
  • Be efficient and organised with goods, as well as receive and handle invoices.

Requirements:

  • Proficient in Microsoft Office suite, particularly in Excel and Word.
  • Proven experience in delivering high-quality customer service with a friendly and approachable demeanour.
  • Strong ability to work as part of a team, supporting colleagues and contributing to a positive work environment.
  • Excellent organisational and multitasking abilities to manage various tasks and maintain a clean and orderly canteen.
  • Excellent communication and numerical skills.
  • Prior experience working in a canteen, cafeteria, or similar food service environment is highly desirable.

About Serco:

Serco is a global company that provides services in various areas, including justice, immigration, defence, space, customer services, health, and urban mobility. We seek and celebrate diversity and encourage applications from all backgrounds and cultures. By joining Serco, you'll have access to Employee Networks led by colleagues who are passionate about diversity, inclusion, and belonging.



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