Tech Expert Opportunities
23 hours ago
Seize the opportunity to propel your career forward by making a meaningful impact. This role involves providing expert support across various technologies, including hardware, software, and hybrid networks.
Main Responsibilities:- Offer hands-on assistance with setup, maintenance, and troubleshooting of network systems, servers, meeting rooms, and other workplace technologies.
- Take ownership of key Tech Hub systems such as JAMF, Poly Lens, Zoom, and AV/VC setups.
- Serve as a technical escalation point for the national Tech Hub team.
- Lead, mentor, and empower team members, sharing expertise to enhance team capabilities.
- Analyze and resolve complex technical issues related to meeting room tech, servers, networks, and devices.
You are an IT professional who excels at solving problems and ensuring seamless technology operations. You are proactive, adaptable, and enjoy sharing your expertise to help others grow.
The Ideal Candidate:- Should possess strong experience in IT support, including troubleshooting on Windows, macOS, and mobile devices.
- Knowledge of Office 365, OneDrive, Group Policy, AD, DNS, DHCP, VLANs, VPNs, and hybrid environments is highly desirable.
- Experience with JAMF, Intune, Azure, AV/VC systems, and scripting (Bash/PowerShell) is essential.
- A solution-driven mindset with excellent communication skills is crucial.
- Ability to coach and mentor team members, adopting a collaborative, team-oriented culture is vital.
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