Care Administrator Position

2 weeks ago

Sydney, New South Wales, Australia beBeeAdministration Full time $50,000 - $65,000

Help at Hand Support Services is a specialist disability support provider dedicated to empowering our participants to live their best life.

We are seeking an enthusiastic and skilled Care Administrator to join our team in Melbourne. The successful candidate will be responsible for providing administrative support to the care team.

The Role:

We have an exciting opportunity for a Care Admin who is passionate about assisting with various tasks including:

  • Rostering staff
  • Screening applicants' resumes and onboarding new staff
  • Sourcing staff to fill shifts/rosters
  • Liaising daily with staff and clients
  • Liaising with the care team and accounts team to ensure smooth client service
  • Liaising with the Payroll team to ensure timesheet accuracy
  • Providing administrative support to the HAHS Care team
  • Documentation of all interactions
  • Managing employee files
  • Other ad-hoc administration tasks as required

About You:

To be successful in this role, you'll need to possess the following skills:

  • A Police Check
  • Experience in rostering and office admin or (HR preferred)
  • Good phone manner and confidence on the phone
  • The ability to prioritize tasks, manage time effectively, and work well under pressure
  • Excellent written and verbal communication skills
  • Great attention to detail and an excellent level of accuracy
  • Exceptional customer service skills coupled with patience and commitment
  • The ability to build and maintain rapport with stakeholders
  • High computer literacy with experience using information management systems
  • Unrestricted working rights in Australia
  • A conscientious work ethic and time management skills

The Rewards:

If you're looking to join a growing business that aims to deliver high-quality NDIS services in Australia, then this position is for you. We offer a dynamic and supportive work environment, where you can grow and develop your career.

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