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Onsite Field Support Specialist

2 months ago

Macquarie Park, Australia 3001 DXC Technology Australia Pty Limited Full time

Job Summary:

DXC Technology Australia Pty Limited is seeking a skilled Onsite Field Support Specialist to provide technical support for our clients. As a key member of our team, you will be responsible for delivering exceptional customer service and resolving technical issues in a timely and efficient manner.

Key Responsibilities:

  • Provide onsite technical support for laptops, desktops, and monitors
  • Install and maintain PCs, associated accessories, and peripherals
  • Perform installs, moves, adds, and changes as required
  • Support Microsoft Office 365 and other software applications
  • Provide excellent customer service and communication skills
  • Work collaboratively with internal teams to resolve technical issues
  • Stay up-to-date with industry knowledge and technology advancements

Requirements:

  • Bachelor's degree in a relevant field or equivalent combination of education and experience
  • Typically, 3+ years of relevant work experience in industry, with a minimum of 1 year in a similar role
  • Proven experience in infrastructure technology analysis and data analysis
  • Proficiencies in technical concepts and a basic understanding of ITIL/Service Now
  • Current driving license as some offsite support required in Sydney area

What We Offer:

  • Competitive remuneration and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and inclusive work environment
  • A commitment to diversity and inclusion

How to Apply:

If you are a motivated and customer-focused individual with a passion for technology, please submit your resume and cover letter to apply for this exciting opportunity.