Client Relationship Coordinator
3 weeks ago
Position Overview
As a Client Liaison Officer, you will engage in evaluations, assist in planning support services, coordinate care packages, and manage cases in collaboration with clients to help them reach their defined objectives. You will guide clients in overseeing their budgets to ensure that care packages remain financially viable and monitor the services delivered to confirm adherence to applicable service models and standards. This role is integral to our mission at Anglicare Southern Queensland.
Qualifications Required:
A solid understanding of evaluations, care packaging, and case management The ability to effectively engage with clients to help them achieve their goals Skills in providing support and guidance to clients regarding budget management and financial sustainability Experience in monitoring and evaluating services to ensure compliance with service models and guidelines Excellent communication skills, both written and verbal, with the ability to connect with a diverse range of individuals Strong advocacy skills for clients and the services they require A comprehensive understanding of the community care system and its users Proficiency in diplomacy, negotiation, and people management Why Choose Anglicare?
Be part of a respected Not For Profit organization and make a meaningful impact in the lives of Queenslanders. Benefit from Salary Packaging, allowing you to receive up to $15,900 of your salary tax-free for expenses such as Rent, Mortgage, Credit Cards, Utilities, School Tuition, and more. Access employee discounts at leading retailers across Australia. Enjoy a 6% discount on Bupa Health Insurance. Utilize our Referral App to earn rewards for sharing job opportunities with your network. Explore career advancement opportunities within a company that prioritizes internal promotions. Take advantage of options to purchase additional annual leave. Receive support through Pastoral Care and Employee Assistance Programs. Benefit from free annual flu vaccinations. Application Process:
Please submit your application online along with your current resume.
Anglicare is dedicated to fostering an inclusive and diverse workforce and encourages applications from Aboriginal and Torres Strait Islander peoples, individuals from culturally and linguistically diverse backgrounds, LGBTIQ+ communities, people with disabilities, and those with lived experiences of mental health challenges. We are committed to maintaining a child-safe environment and providing ongoing care and protection.
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