Training Expert for Last Mile Delivery

2 days ago

Sydney, New South Wales, Australia beBeeTraining Full time $45,000 - $60,000
Delivery Driver Training Specialist

King Living is a leader in quality Australian design, with a strong focus on innovation and customer satisfaction.

This role involves developing and implementing comprehensive training programs for last-mile delivery drivers.

The ideal candidate will have experience creating engaging training materials and assessing driver competencies.

The goal is to build driver capability, embed a strong safety culture and ensure customers enjoy an exceptional delivery experience that reflects our brand values.

Key Responsibilities:
  • Design and deliver comprehensive training programs tailored for last-mile delivery drivers.
  • Create engaging training resources including manuals, video tutorials and on-road assessments.
  • Manage driver onboarding, ensuring new recruits are fully trained in product handling, assembly and customer service.
  • Evaluate competencies post-training to confirm readiness and capability.
  • Conduct regular sessions on safety, accident prevention and regulatory compliance.
  • Monitor delivery performance data to identify gaps and deliver targeted training.
  • Provide ongoing training in conflict resolution, problem-solving and customer service excellence.
Required Skills and Qualifications:
  • Proven experience developing and delivering structured training programs, ideally within logistics, transport or last-mile delivery.
  • Skilled at creating engaging training materials and assessment tools.
  • Strong understanding of safety compliance, regulatory requirements and customer service excellence.
  • Excellent communicator able to simplify complex information and coach effectively.
  • Experienced leader with the ability to inspire and motivate teams.

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