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Assistant Venue Manager

2 months ago

Ringwood, Victoria, Australia TGI Fridays Full time
About the Role

We are seeking an experienced and passionate Venue Manager to join our team at TGI Fridays. As a key member of our management team, you will be responsible for delivering exceptional customer experiences and driving the success of our restaurant.

Key Responsibilities
  • Leadership and Team Management: Lead and develop a high-performing team, focusing on delivering quality service and achieving sales targets.
  • Customer Experience: Ensure that every guest has an exceptional experience, from the moment they walk in to the moment they leave.
  • Operations and Management: Oversee daily restaurant operations, including staff management, inventory control, and maintaining high standards of food safety and hygiene.
  • Sales and Revenue Growth: Identify opportunities to increase sales and revenue, while controlling costs and maintaining profitability.
  • Training and Development: Provide training and development opportunities for staff, ensuring they have the skills and knowledge to deliver exceptional customer experiences.
Requirements
  • Experience: Proven experience in a high-volume restaurant environment, with a strong track record of leadership and customer service.
  • Qualifications: Qualifications in hospitality or a related field are preferred, but not essential.
  • Skills: Strong leadership and communication skills, with the ability to motivate and develop a team.
  • Attitude: A can-do attitude, with the ability to work efficiently and resiliently in a fast-paced environment.
What We Offer
  • Dynamic Work Environment: A lively and dynamic work environment that celebrates creativity and innovation.
  • Opportunities for Growth: Rapidly expanding business with opportunities to progress within the company.
  • Support and Training: Strong support and training systems in place to assist the management team.
  • Perks and Benefits: Attractive incentives, including discounts on meals and participation in the TGI Fridays Australia Management Incentive Scheme.