Assistant Venue Manager

1 week ago

Ringwood, Victoria, Australia TGI Fridays Full time

Born in New York City in 1965, TGI FRIDAYS is the world's largest full-service casual dining restaurant group with almost 1,000 restaurants in 61 countries.

We are seeking a hard-working and vibrant Assistant Venue Manager to be part of our team at TGI Friday's restaurant.

The ideal candidate will be a passionate and experienced leader responsible for the Front of House operations in our fast-paced brand.

  • As a key member of TGI Friday's management team, you will focus on developing your team and delivering quality service to Friday's standards.
  • We are looking for a motivated and hands-on leader who has a passion for great quality food and cocktails.
  • You will be responsible for getting the best out of your team, and it would be beneficial if you had prior experience managing people, growing sales, managing costs, and delivering outstanding service in a high volume fast-paced environment.

Your key responsibilities will include:

  • Management of up to 30 staff, including training, rostering, and on-shift management.
  • Overall management of the FOH operational facets of the business.
  • Adherence to and auditing of OH&S and Food Hygiene procedures.
  • Identifying opportunities to build sales and revenue while controlling costs.
  • Ensuring superior service and quality to ensure delivery of outstanding guest experiences.
  • Driving a positive working environment and leading by example as a senior restaurant leader.

About you

  • Demonstrated hospitality experience within a high volume restaurant environment.
  • Qualifications in Hospitality are preferred, but not essential.
  • Proven management experience with outstanding leadership capability and customer service focus.
  • A can-do attitude with the ability to act efficiently and resiliently.
  • A drive to create a supportive culture that motivates and develops your team.
  • The ability to work productively during busy trading periods, including weeknights and weekends.

We Do Things Differently

  • We offer a comprehensive 'Manager in Training program that will provide you with all the tools you need to succeed.
  • You will be invited to participate in the very generous TGI Friday's Australia Management Incentive Scheme, which allows for uncapped Profit Share Earning potential.
  • If you have high volume management experience and want to be part of an international leading hospitality business, we want to hear from you.
  • Opportunity to manage a brand new, highly regarded, community incorporated venue with a large team.
  • All the tools necessary for you to run the business efficiently and effectively.
  • The large Support team from our Operations team, finance, IT, marketing, Customer Service, Development, and People & Culture.

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