Customer Service Ambassador

6 days ago


Knoxfield, Victoria, Australia PFD Food Services Full time

PFD Food Services is seeking a highly skilled and motivated Customer Service Representative to join our team. This is an exciting opportunity to work in a dynamic and fast-paced environment where you will have the chance to develop your skills and contribute to the success of our business.

Key Responsibilities:

  • Provide exceptional customer service to our clients, responding to their queries and resolving their issues in a timely and professional manner.
  • Process customer orders and/or enquiries with accuracy and attention to detail.
  • Perform administrative and general office tasks as required, including data entry and record-keeping.

Requirements:

  • Excellent communication and organisational skills, including telephone manner.
  • Previous call centre experience, preferably in the food service industry.
  • Great computer skills, including Word and Excel.
  • Ability to work under pressure in a team environment.

PFD Food Services Offers:

  • Competitive remuneration and superannuation package.
  • Opportunities for professional development and career advancement.
  • A dynamic and supportive team environment.

What to Expect:

As a Customer Service Representative at PFD Food Services, you will have the opportunity to work with a diverse range of clients and develop your skills in a fast-paced environment. You will be responsible for providing exceptional customer service, processing customer orders and enquiries, and performing administrative tasks as required.

What We're Looking For:

We are looking for a highly motivated and experienced Customer Service Representative who is able to work in a team environment and provide exceptional customer service. If you have excellent communication and organisational skills, and are able to work under pressure, we would love to hear from you.



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