Venue Operations Specialist

5 days ago

Melbourne, Victoria, Australia beBeeExperienced Full time $90,000 - $120,000

Job Overview

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We are seeking an experienced Venue Manager to lead the opening of our new flagship coastal venue in Torquay, VIC. As a key member of our team, you will have the opportunity to build and lead the opening team, curate unforgettable guest experiences, and shape a venue designed to become a destination.

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About the Role

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The Venue Manager will oversee the strategic, financial, and operational performance of the restaurant and front-of-house operations, including dining, bar, events, and guest experiences. This is a leadership role with opportunities for career progression within a dynamic hospitality provider.

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Key Responsibilities

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  • Oversee all day-to-day venue operations, ensuring seamless service across floor, bar, and events.">
  • Maintain consistency, efficiency, and excellence in every aspect of the guest experience.">
  • Ensure compliance with food safety, hygiene, workplace health, and safety standards.">
  • Collaborate with culinary and bar teams to curate seasonal food and beverage offerings.">
  • Provide ongoing training to staff to elevate product knowledge and service delivery.">
  • Build and lead a high-performing FOH team.">
  • Mentor and develop staff, fostering a positive, accountable, and collaborative culture.">
  • Act as a communication bridge across FOH, bar, events, and senior management to ensure seamless coordination.">
  • Develop and implement short- and long-term strategies to enhance venue performance.">
  • Prepare, manage, and monitor budgets, forecasts, and financial reports.">
  • Set and achieve team KPIs; track and manage revenue, labour, beverage, and food costs.">
  • Reduce wastage, optimise inventory, and drive sustainable, profitable decisions.">
  • Hire, mentor, and support FOH team members; foster a culture focused on service excellence, accountability, and continuous improvement.">
  • Recruit, train, and evaluate performance to ensure engagement and retention.">
  • Monitor guest satisfaction levels and act on feedback; collaborate across departments to deliver exceptional guest experiences.">
  • Ensure service standards align with brand values and guest expectations.">
  • Lead marketing activations, partnerships, and in-venue events; analyse sales trends to maximise profitability.">
  • Build and maintain strong relationships with suppliers and partners; negotiate contracts for quality, consistency, and cost efficiency.">
  • Oversee procurement to ensure alignment with brand standards.">
  • Ensure gold-standard guest service, workplace safety, and licensing compliance; lead internal audits and maintain accurate reporting.">
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Growth Opportunities

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This role offers opportunities for career progression within a dynamic hospitality provider, including potential progression to overseeing multiple venues and ultimately GM of Food & Beverage.

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Requirements

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To be successful in this role, you will need:

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  • 4+ years' experience in senior venue or restaurant management roles.">
  • Strong P&L knowledge with proven ability to meet financial targets.">
  • Excellent leadership and team management skills.">
  • Strong organisational and time management abilities.">
  • Passion for training and developing team members.">
  • High-level familiarity with POS, booking systems, and back-office admin.">
  • RSA certification (essential), plus working knowledge of food safety and licensing.">
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Location

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Torquay VIC.

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Contact

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Please send your CV and a short introduction to [email].

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