Platform Content Creator

24 hours ago

Sydney, New South Wales, Australia beBeeDocumentations Full time $150,000 - $200,000
Documentations Specialist

We're seeking a skilled Documentations Specialist to craft high-quality documentation and educational content that inspires users to build, explore, and innovate with our platform.

  • Educate & Inspire: Own the end-to-end documentation lifecycle for our platform and APIs, including user-facing help pages and feature guides. Develop engaging content that educates and informs—step-by-step tutorials, best-practice guides, FAQs, technical blog posts, and more.
  • Make Features Discoverable: Write clear, concise, and compelling help documentation for every feature of our Exchange, ensuring users can unlock the full potential of our platform.
  • Be a Developer Advocate: Translate complex technical concepts and code into accessible examples and guides for both technical and non-technical audiences. Create content that motivates people to build with our APIs, not just reference them.
  • Collaborate & Lead: Work closely with product and engineering teams to stay ahead of new features and updates. Define and maintain documentation standards for voice, tone, and style.
  • Expand Our Reach: Contribute to client-facing resources, including FAQs, blog posts, and educational materials. Help shape our community's learning experience through engaging content across multiple channels.
Requirements:
  • 5+ years of technical writing experience
  • Domain expertise in crypto trading and/or exchange platforms is highly desirable.
  • A portfolio showcasing your ability to explain complex technical topics with clarity and impact is essential.
  • The ability to read and understand code in multiple programming languages is crucial.
  • Strong collaboration skills—you're comfortable working with cross-functional teams in a fast-paced, agile environment.
  • A passion for technology and genuine empathy for the developer and user experience are must-haves.
  • A degree in Computer Science, English, Communications, or a related field is preferred.
  • Experience creating video tutorials is an added bonus.

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