Administrative Services Coordinator

7 days ago

Wollongong, New South Wales, Australia beBeereceptionist Full time $73,000 - $93,023

Job Role Overview:

Senior Medical Receptionist

This position is the central point of communication and provides exceptional secretarial and reception services to clinical staff.

Key responsibilities include taking incoming calls, directing callers to relevant staff members, scheduling appointments, and maintaining client records.

General office duties such as opening and distributing mail, typing, scanning, filing, and archiving are also essential components of this role.

The successful candidate will also be responsible for assisting in the closing and securing of the building at the end of each day, as well as typing medical letters to clinical team members.

In addition, the individual will monitor Mental Health Care Plans and sessions to ensure seamless service delivery.

Liaising with Clinical Service Managers to manage MBS billing and other billing systems through Medicare and other funding streams is a critical aspect of this position.

The ideal candidate will possess strong administration, time management, and organisational skills with attention to detail.

A Certificate III in Medical Administration or similar qualification is highly desirable.

The selected applicant will be required to have excellent communication, interpersonal, problem-solving, and organisational skills, as well as a proven record of working effectively within a multidisciplinary team.

Demonstrated customer service skills and the ability to think and act calmly when dealing with distressed individuals are essential requirements.

Proficient Microsoft Office skills and an understanding of duty of care, rights to privacy, and confidentiality are also necessary.

We are committed to the safeguarding of children and vulnerable people. All applicants must undergo required screening processes prior to appointment. Stride is an inclusive workplace that encourages applications from diverse backgrounds.

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