APAC Region Leader

6 days ago

Sydney, New South Wales, Australia beBeeLeadership Full time $120,000 - $180,000
Job Overview:

The Regional Service Delivery Director is a pivotal role that oversees the successful onboarding, ongoing support, and widespread adoption of software solutions across the APAC region.

This position requires a dynamic and results-oriented leader with a strong technical aptitude, proven experience in managing diverse teams, and a passion for driving customer success and loyalty.

  • Strategic Leadership
  • Team Management & Development
  • Technical Pre-Sales Oversight
  • Customer Onboarding & Activation
  • Technical Support Excellence
  • Product Adoption & Customer Success

About this Role:

We seek a seasoned professional to lead our regional service delivery team. This individual will be responsible for developing and executing a regional service delivery strategy aligned with the company's overall goals.

Responsibilities:

  1. Develop and execute a regional service delivery strategy
  2. Lead, mentor, and develop regional teams encompassing technical pre-sales, customer onboarding and activation, technical support, and product adoption specialists
  3. Ensure the technical pre-sales team effectively articulates the value proposition of our software
  4. Oversee the smooth and efficient onboarding and activation of new customers
  5. Drive the delivery of high-quality and timely technical support
  6. Develop and implement strategies to drive product adoption

Requirements:

To be successful in this role, you will need:

  • A strong track record of leading and managing high-performing teams
  • Excellent communication and interpersonal skills
  • A deep understanding of software solutions and their applications
  • Experience in developing and executing strategic plans

Benefits:

This role offers a competitive salary, comprehensive benefits package, and opportunities for career growth and development.

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