Senior Retail Leadership Professional

The Regional Store Manager is a critical role in the success of our bridal retail brand. The successful candidate will lead the charge in store success, overseeing operations, hiring and training key personnel to hit the ground running.

The ideal candidate will have a proven track record of achieving sales targets and driving operational excellence at store and regional level. They will be responsible for leading the store management team, directly leading the Store Managers, to take charge of all activities to achieve sales and financial targets, operational benchmarks, and elevate the bridal experience to new heights.

Key Responsibilities:

• Develop and implement effective store strategies to drive sales growth and improve customer satisfaction.
• Lead and motivate the store management team to achieve sales and financial targets, operational benchmarks, and exceed customer expectations.
• Oversee inventory management, stock performance, and ensure seamless product flow.
• Collaborate with Customer Experience Managers in each of the stores to deliver exciting promotional campaigns and events, including social media and media appearances.
• Provide coaching, training, and development initiatives for store management and stylists in partnership with the HR team.
• Monitor and analyse sales data and key performance indicators to track store performance and provide feedback and coaching to the Store leaders to ensure goals are achieved and exceeded.

Requirements:

• Bachelor's degree in Business, Marketing, Apparel, Fashion or related degree strongly preferred; equivalent relevant work experience will be considered in lieu of a degree.
• Minimum of five (5) years senior retail management leadership experience, preferably with multi-unit, territory responsibility. Previous bridal sales or other luxury goods or apparel industry related management experience preferred.
• Proven track record of achieving sales targets and driving operational excellence at store and regional level.
• Proven leadership skills with the ability to quickly assimilate to the Team and build rapport to motivate and coach Team to drive positive performance outcomes.
• Results driven with attention to detail and ability to provide oversight and delegation.
• Exhibit sound business decision making skills and the ability to influence others.
• Exhibits teamwork, objectivity, and openness to others' views; Gives and welcomes feedback; Contributes to building a positive Team spirit; Puts success of Team above own interests.
• High level of emotional intelligence and organizational awareness.
• Excellent written and verbal communication skills.
• Ability to lead and thrive in a challenging environment where multi-tasking and adaptability are a requirement.
• Knowledge of Microsoft Office programs and social media platforms.
• Previous experience with a Retail POS system and retail scheduling tools.
• Ability to travel and accept short-term assignments to support store openings (including international). Must have or be able to obtain a passport and satisfy all Visa requirements for work authorization (varies by location of assignment).
• Ability and willingness to work evenings and weekends in our stores.
• Ability to work evenings and mornings to liaise with the US head office virtually.
• Reside in Sydney area with the ability to travel to other store locations.

What does it mean to be part of the True Crew?

• A Warm Welcome. The True Crew is the heart and soul of the True Society experience. They are passion-led and go above and beyond to support one another and to ensure every bride feels all the love the moment they walk through the doors.
• All the Dresses You'll be surrounded by rack after rack of aisle-worthy styles from international, award-winning wedding dress designers, giving you the ability to help each bride find the dress of their dreams.
• Expert Training. Our robust onboarding and on-going training provides our team with everything they need to know about the gowns and how to serve brides. We invest in the success of each member of the True Crew.
• Exceptional Experience. We are focused on providing an exceptional experience to our brides, and we provide the same thoughtful experience to each of our team members. We provide a competitive salary, and ample opportunity for exceptional team members to grow with us as we continue to expand.

How to Apply

• If you have the skills and drive to help us further our growth, follow the prompts to submit a cover letter and resume.