Senior Retail Operations Manager

2 weeks ago

City Of Swan, Australia beBeeManager Full time $62,352 - $80,823
Job Title:

Senior Retail Operations Manager

About the Role:

We are seeking a highly skilled and experienced Senior Retail Operations Manager to join our team. As a Senior Retail Operations Manager, you will be responsible for leading and managing our retail operations to ensure exceptional customer service, efficient store processes, and high sales performance.

Key Responsibilities:
  • Lead and manage a team of retail staff to achieve sales targets, customer satisfaction, and operational excellence.
  • Develop and implement strategies to drive sales growth, improve customer engagement, and enhance operational efficiency.
  • Monitor and analyze sales data, customer feedback, and operational metrics to inform business decisions and optimize store performance.
  • Maintain a high level of customer service by ensuring that all customers receive excellent service and support.
Requirements:
  • Minimum 3 years of experience in retail management or operations.
  • Proven track record of success in driving sales growth, improving customer engagement, and enhancing operational efficiency.
  • Strong leadership and team management skills, with the ability to motivate and develop a high-performing team.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, colleagues, and stakeholders.
Benefits:
  • A competitive salary and bonus structure.
  • Opportunities for career advancement and professional development.
  • A dynamic and supportive work environment.
  • A comprehensive benefits package, including health insurance, retirement savings, and paid time off.
Work Environment:

We offer a fast-paced and dynamic work environment that is challenging and rewarding. Our team is passionate about delivering exceptional customer service and creating a positive shopping experience for our customers. If you are a motivated and results-driven individual who is passionate about retail operations, we encourage you to apply for this exciting opportunity.

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