Retail Experience Specialist

2 days ago


Melbourne, Victoria, Australia beBeeCustomerService Full time $40,000 - $60,000
Job Role Overview

A customer service reviewer is required to visit retail outlets and provide constructive feedback on store presentation, service quality, and overall customer experience.

The role entails observing the shopping environment, interacting with customers, and completing online surveys to offer unbiased insights to clients.

Key Responsibilities:

  • Assess store appearance, ambiance, and merchandising display
  • Evaluate service quality, including staff behavior, communication, and responsiveness
  • Examine cleanliness, organization, and overall shopping experience
  • Conduct online surveys to gather objective feedback

Requirements:

  • Excellent observational skills and attention to detail
  • Strong communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Basic computer skills and familiarity with online survey platforms

Benefits:

  • Opportunity to gain retail industry insights and expertise
  • Chance to develop analytical and problem-solving skills
  • Enhanced career prospects in customer-facing roles

Notes:

  • This role requires flexibility and adaptability
  • Travel may be involved, depending on location and client requirements


  • Melbourne, Victoria, Australia beBeeCustomer Full time $110,000 - $120,000

    Seasonal Retail Specialist RoleWe are seeking adaptable and customer-focused individuals to join our retail team during the Festive Season.This temporary position starts in September and concludes in February 2026, offering opportunities for ongoing employment based on business needs.As a Seasonal Retail Specialist, you will embody our commitment to...


  • Melbourne, Victoria, Australia beBeeCustomer Full time $60,000 - $81,000

    Job OverviewWe are seeking a skilled and enthusiastic individual to join our team as a Retail Experience Specialist. This role involves delivering exceptional customer experiences in a fast-paced retail environment.The ideal candidate will have previous experience in a similar setting, possess excellent communication skills, and be able to work well under...


  • Melbourne, Victoria, Australia beBeeCustomer Full time $50,000 - $100,000

    We are seeking skilled professionals to provide valuable feedback to our clients. As a customer experience specialist, you will simulate a customer's perspective and make detailed observations about your interactions at retail outlets.Responsibilities:Conduct thorough assessments of store presentation, service quality, sales techniques, cleanliness, and...


  • Melbourne, Victoria, Australia beBeeCustomer Part time $45,000 - $60,000

    Dynamic Retail Experience Specialist OpportunityWe are seeking a motivated and enthusiastic sales professional to join our team at the new performance store in Melbourne.The ideal candidate will have a passion for sport, excellent customer service skills, and the ability to work effectively in a fast-paced environment.


  • Melbourne, Victoria, Australia beBeeCustomerCentric Full time $75,000 - $95,000

    Immersive Retail Experience SpecialistWe are seeking a highly motivated and customer-focused individual to join our team as an Immersive Retail Experience Specialist. As a key member of our retail operations, you will play a pivotal role in creating an exceptional in-store experience that inspires and delights our customers.Your primary responsibility will...


  • Melbourne, Victoria, Australia beBeeCustomer Full time $50,000 - $70,000

    About the RoleThe ideal candidate will possess a passion for delivering exceptional retail experiences and providing outstanding customer service.Key Responsibilities:Create memorable interactions for customersUtilize initiative and problem-solving skills to drive resultsMaintain effective communication and uphold a positive attitudeBe adaptable and...


  • Melbourne, Victoria, Australia beBeeCustomer Part time $110,000 - $120,000

    Retail Consultant Job PostAs a Retail Consultant, you will embody the desire to engage and guide customers to products that meet their needs.You will welcome customers into retail spaces and through intentional interactions deepen the way our products are experienced. In demonstrating products that address customer needs, you will deliver an exceptional...


  • Melbourne, Victoria, Australia beBeeCustomer Full time $40,000 - $55,000

    Deliver Exceptional Retail ExperiencesWe are seeking a highly motivated and customer-focused individual to join our retail team. As a key member of our team, you will play a vital role in delivering exceptional customer experiences and driving operational success.The successful candidate will be responsible for ensuring seamless store functionality,...


  • Melbourne, Victoria, Australia beBeeReviewer Full time $35,000 - $55,000

    Customer Service ReviewerAs a Customer Service Reviewer, you will be visiting retail outlets to observe and report on store presentation, service, selling skills, and cleanliness. Your role will involve providing detailed observations of your experience and completing an online survey based on your findings.Key Responsibilities:Conduct visits to retail...


  • Melbourne, Victoria, Australia beBeeCustomerService Full time $45,000 - $60,000

    Are you looking for a role that allows you to interact with customers and provide valuable feedback? As a Customer Service Reviewer, you will have the opportunity to visit retail outlets, observe customer interactions, and complete online surveys about your experience.">About the RoleVisit retail outlets and report back on store presentation, service,...