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Retail Experience Specialist

2 weeks ago

Melbourne, Victoria, Australia beBeeCustomer Full time $40,000 - $55,000

Deliver Exceptional Retail Experiences

We are seeking a highly motivated and customer-focused individual to join our retail team. As a key member of our team, you will play a vital role in delivering exceptional customer experiences and driving operational success.

The successful candidate will be responsible for ensuring seamless store functionality, efficient inventory management, and supporting an outstanding customer experience. You will also be instrumental in optimising daily processes, maintaining a well-organised retail environment, and contributing to the overall performance and success of the business.

Key Responsibilities:

  • Ensure the store is beautifully presented, clean, and perfectly merchandised
  • Support stock control, promotions, repairs, lay-bys, and point-of-sale
  • Fulfil Omni Channel orders (Click & Collect, Ship from Store, Virtual Appointments)
  • Work collaboratively in a diverse, inclusive team
  • Ensure health, safety, and security practices are always followed

Requirements:

  • A strong customer service focus and attention to detail
  • High personal presentation and a professional attitude
  • Excellent communication skills
  • Previous retail or administration experience (a bonus, but not essential)

Benefits:

  • Work in a supportive, inclusive, and goal-driven culture
  • Access to training, coaching, and career development
  • Make meaningful connections with customers and teammates
  • Sparkle with generous staff discounts across the organisation

Working Hours:

This part-time role involves working 20 hours per fortnight on Wednesday and Thursday from 10:00am to 3:00pm.

Be part of something new — join us on this exciting journey

Location: Ringwood, 3134

We welcome applications from individuals who share our values and are passionate about delivering exceptional customer experiences.

What We're Looking For:

  • Someone who is passionate about retail and committed to delivering excellent customer service
  • Someone who is highly organised, able to multitask, and work effectively in a fast-paced environment