Quality Assurance Lead

4 days ago

Sydney, New South Wales, Australia Westpac Group Full time
Job Title: Quality Assurance Lead

We are seeking a highly skilled Quality Assurance Lead to join our team at Westpac Group. As a Quality Assurance Lead, you will be responsible for overseeing all quality assurance deliverables for our agile Release Train.

Key Responsibilities:
  • Be accountable for all Quality assurance deliverables for the agile Release Train.
  • Lead and mentor a team of quality assurance engineers, providing guidance, training, and support to ensure the highest level of performance and productivity.
  • Develop, implement, and manage quality assurance policies, procedures, and standards to ensure compliance and customer requirements.
  • Collaborate with project team and other stakeholders to define quality requirements, specifications, and acceptance criteria from a testing perspective.
  • Participate in programme-level discussions for rapid assessment, backlog prioritisation, and planning testing activities.
  • Produce Test Strategy, Test Plan and Test Completion reports to align with programme release plans and delivery methodology.
  • Set up quality assurance reporting and dashboards that can be used for reporting and to analyse to identify patterns, root causes and opportunities for continuous improvements.
  • Support the squads manage the secondary testing and support engagements and manage dependencies with project teams, external vendors, and external teams.
  • Support the squads with Defect management, including participation/driving the defect triage calls.
  • Set up squad level and project/program/release level status reports and dashboards.
  • Set up the Test Automation roadmap for the release train and make sure that it is executed successfully.
  • Plan and prioritise automation efforts based on project/release work and availability of resources.
  • Conduct regular reviews and assessments of automation framework and scripts to ensure relevance, quality, reliability, and maintainability.
  • Monitor and analyse test automation metrics and results to identify issues and improvements.
Requirements:
  • Minimum of 10+ years of experience within the Quality Assurance, with at least 5 years of experience as Test Lead/Manager.
  • Strong technical and analytical skills, both functional and non-functional, manual and automation, ideally in a continuous delivery environment.
  • Experience in designing and implementing test automation solutions is highly desirable.
  • Substantial experience working in a large and complex organisation in the financial services or banking industry.
  • Well-developed communication, negotiation, and interpersonal skills to enable effective interaction with stakeholders at all levels (including external and internal Suppliers).
  • Solid understanding of testing tools like Playwright, Selenium and Postman will be of great advantage.
  • Experience in one or more Agile methods, including Scrum, Kanban, SAFe, etc.
  • Professional Agile certification is highly desired.
  • Experience in QA/Test management in Agile-Waterfall development environments.
  • Demonstrated ability to build, implement and direct quality assurance principles and maintain the quality of delivery.
  • Knowledge of all quality areas including performance, security, accessibility, and operational acceptance.
What We Offer:

At Westpac Group, we're all about creating a supportive culture and ensuring our workplaces, branches, products, and services are accessible and inclusive for everyone—our customers, employees, and the wider community.

If you're interested in discussing workplace flexibility, please feel free to mention it in your application.

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