Digital Service Experience Creator

3 days ago

Canberra, ACT, Australia beBeeDesign Full time $117,186 - $141,596

Service Designer Role

We are currently seeking a Service Designer to join our team in Canberra for a 12-month contract.

This is an exciting opportunity to contribute your skills and experience to drive innovative service design solutions.

About the Job:

  • As a Service Designer, you will be responsible for designing and delivering new experiences for improved outcomes for customers across a wide range of digital solutions.
  • You will drive a human-centric and holistic approach to service delivery; helping to design and guide solutions to support multiple stakeholders.

Your Key Responsibilities Will Include:

  • Leading service design activities in a multi-disciplinary agile delivery team.
  • Applying expertise to enhance and improve existing software, including designing, developing, implementing and testing.
  • Applying best practice service design methods and processes supporting the future design.
  • Delivering and designing appropriate service design artefacts and communication.
  • Transforming defined business needs into outcomes and problem statements.
  • Planning and documenting user interviews, also designing and facilitating workshops.
  • Analysing and improving user experience, taking the viewpoint of the end user.
  • Managing stakeholder groups to develop a partnership.
  • Communicating well, using professional judgement to evaluate risks.

The Ideal Candidate Will Have:

  • Over 3 years of experience in a Service Designer role.
  • Demonstrated capability in planning, facilitating, and documenting user interviews.
  • Proven track record in developing and implementing strategic service design initiatives.
  • Comprehensive understanding of the service design process and activities.
  • Experience in adopting the user's perspective to analyse and enhance their experience or journey.
  • Established ability to collaborate effectively within a team environment.
  • Demonstrated capacity to deliver within project and program settings.
  • Proven skill in identifying and strategising capability enhancements of business process improvements.
  • Strong communication proficiency, including the ability to translate between business and technical languages.
  • Capability to communicate persuasively, negotiate outcomes, and manage intricate stakeholder relationships.

  • Digital Learning Experience Creator

    1 day ago

    Canberra, ACT, Australia beBeeDevelopment Full time $180,000 - $200,000

    Leadership Development SpecialistWe're seeking a skilled Leadership Development Specialist to join our team. As a key member of our global learning organization, you'll play a critical role in crafting digital learning experiences that empower leaders across regions to adapt, connect and deliver with impact.This is a hands-on, creative role within a...

  • Vacancy for Digital Project Manager at National Film and Sound Archive of Australia

    3 weeks ago

    Canberra, ACT, Australia Digital Preservation Coalition Full time

    Vacancy for Digital Project Manager at National Film and Sound Archive of Australia26 July 2023$107,660.00 - $115,154.00Fixed TermThe National Film and Sound Archive of Australia (NFSA) is Australia's audiovisual cultural institution. The NFSA collection includes over 4 million items, such as films, television and radio programs, videos, audio recordings,...

  • Digital Content Specialist

    4 days ago

    Canberra, ACT, Australia beBeeDigitalContent Full time $91,000 - $110,000

    Job OverviewThe role of a Digital Content Creator involves developing and implementing online content to support the organization's digital strategy. This includes creating innovative and engaging materials for various social media channels, collaborating with colleagues to ensure consistency in messaging, and analyzing data to inform future content...

  • Vacancy for Technical Analyst at National Film and Sound Archive of Australia

    3 weeks ago

    Canberra, ACT, Australia Digital Preservation Coalition Full time

    Vacancy for Technical Analyst at National Film and Sound Archive of Australia26 July 2023$107,660.00 - $115,154.00Fixed TermThe National Film and Sound Archive of Australia (NFSA) is Australia's audiovisual cultural institution. The NFSA collection includes over 4 million items such as films, television and radio programs, videos, audio recordings, and video...

  • Vacancy For Technical Analyst At National Film And Sound Archive Of Australia

    3 weeks ago

    Canberra, ACT, Australia Digital Preservation Coalition Full time

    Vacancy for Technical Analyst at National Film and Sound Archive of Australia26 July 2023$107,660.00 - $115,154.00 Fixed Term The National Film and Sound Archive of Australia (NFSA) is Australia's audiovisual cultural institution.The NFSA collection includes over 4 million items such as films, television and radio programs, videos, audio recordings, and...

  • Vacancy for Technical Analyst at National Film and Sound Archive of Australia

    3 weeks ago

    Canberra, ACT, Australia Digital Preservation Coalition Full time

    Vacancy for Technical Analyst at National Film and Sound Archive of Australia26 July 2023$107,660.00 - $115,154.00Fixed TermThe National Film and Sound Archive of Australia (NFSA) is Australia's audiovisual cultural institution. The NFSA collection includes over 4 million items such as films, television and radio programs, videos, audio recordings, and video...

  • Digital Content Creator

    3 days ago

    Canberra, ACT, Australia beBeeContent Full time $91,000 - $110,000

    Job Title: Social Media Manager">">In this pivotal role, you will spearhead our online social media presence, aligning with our National Secretariat's digital strategy. Your responsibilities will include developing and managing our social media strategy, creating engaging content, and collaborating with Federal Government parliamentary advisors on materials...

  • Digital Experience Strategist

    1 week ago

    Canberra, ACT, Australia beBeeStrategist Full time

    We are seeking a dynamic and consultative Digital Experience Strategist to join our team. This unique role combines the relationship-building expertise of an Account Executive with the strategic vision of a Digital Strategy Consultant.The Role:Serve as a trusted advisor and partner for clients, building long-term relationships with key stakeholders.Identify...

  • Service Designer

    7 days ago

    Canberra, ACT, Australia Just Digital People Full time

    3 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.This range is provided by Just Digital People.Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeA$85.00/hr - A$125.00/hrWe are currently working on SERVICE DESIGNER role within a...

  • Digital Experience Project Manager

    7 days ago

    Canberra, ACT, Australia Contractor Central Full time

    The Digital Experience project aims to enhance the digital experience of users interac...Location :Jobtype :Full TimeCategory :Job detailsThe Digital Experience project aims to enhance the digital experience of users interacting with National Archives by uplifting externaland internal platforms.The National Archives is seeking an EL1 Project Manager to join...