
Oxygen and Aged Care Market Leader
2 weeks ago
A dedicated professional is sought to lead the Home Oxygen and Aged Care market across WA. This pivotal role demands a proactive problem-solver with exceptional relationship management and strategic planning skills.
- Establish and maintain strong relationships with key accounts through regular contact and site visits
- Provide expert advice as the primary point of contact for customer inquiries
- Promote new products and services to add value for accounts
- Resolve customer issues efficiently
- Lead internal teams to deliver a seamless customer experience from order to delivery
- Manage customer contracts, including renewals and amendments, to ensure compliance
- Analyse account profitability and take corrective action to meet targets
- Monitor budgets and develop strategies to identify and secure new business opportunities
- Utilise sales tools and software to effectively track activities and report on progress
- Ensure all work is performed in full compliance with company HSEQ standards and procedures
- Proven experience in a customer-facing management position, preferably within the healthcare or aged care sectors
- Excellent relationship-building and customer service skills
- Strong analytical skills with the ability to manage profitability and budgets
- Highly organised, proactive, and capable of working independently
- Exceptional communication skills, both written and verbal
- A firm understanding of contract management principles
- Proficiency in using a range of software applications, including Sales Tools, Microsoft Office, and ERP systems
- A strong commitment to safety, compliance, and quality standards
We are a world leader in gases, technologies, and services for industry and health. We operate in 78 countries, employing approximately 64,500 people, and serve over 3.8 million customers and patients. Our scientific territory focuses on essential small molecules like oxygen, nitrogen, and hydrogen, which have been at the core of our activities since our inception in 1902.
We strive to build a diverse and inclusive workplace that values diversity among our employees, customers, stakeholders, and cultures worldwide. We welcome and consider applications from all qualified applicants, regardless of their background.
Professional
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