
Network Operations Centre Engineer
1 day ago
Job Title: NOC Network Engineer
We are seeking an experienced and skilled NOC Network Engineer to join our team. This role will be responsible for managing network incidents and faults, collaborating with field technicians and clients, and contributing to technical documentation and service improvement.
Key Responsibilities:
- Monitor and manage network incidents and faults; escalate as required.
- Use tools such as SAP, EMC Smarts, and NMS applications for incident resolution and reporting.
- Collaborate with field technicians, teams, and clients to maintain high network availability.
- Contribute to technical documentation and continuous service improvement.
- Demonstrate strong communication, teamwork, and client focus.
- Conduct routine system health checks and manage maintenance activities.
- Uphold company standards in quality, safety, and business processes.
Requirements:
- Bachelor's degree in Engineering.
- Minimum 5 years' experience in cellular network NOC and customer support (GSM 2G preferred).
- Proficient with Huawei BTS equipment, network statistics and configuration in 2G/4G/5G cellular networks.
- Proficient with Huawei and Nokia transmission and core network equipment in 2G/4G/5G cellular networks.
- Proficient with network logfile, call trace and events analysis.
- Understanding of GSM-R rail telecommunications, cyber security, and virtualized network solutions.
Benefits:
- Comprehensive range of benefits.
- Opportunities for professional development.
- Support for Chartership status.
- Access to continuous learning.
- Coverage of professional memberships and subscriptions.
- Flexible working arrangements.
- Generous paid parental leave.
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