Dedicated Client Services Professional

2 days ago

Bathurst, New South Wales, Australia beBeeClient Part time $60,000 - $80,000
Job Title

A Dedicated Client Services Professional Role Awaits You

We are seeking a skilled and empathetic individual to join our team as a Client Care Representative.

About the Job
  • This role offers an exciting opportunity to deliver exceptional client experiences and make a positive impact on people's lives.

The ideal candidate will possess excellent communication skills, be able to work autonomously, and have a passion for delivering results-driven services.

Key Responsibilities:
  • Welcome and manage client experiences with optimal outcomes
  • Schedule and confirm appointments for clients efficiently
  • Provide administrative support to clinicians (Audiologists/Audiometrists)
  • Manage day-to-day operations, including opening and closing procedures effectively
  • Billing clients correctly and handling payments professionally
Requirements:
  • Prior experience in face-to-face customer service and/or administration
  • Passion for delivering outstanding client experiences
  • Excellent communication and active listening skills
  • Resilience, self-motivation, and energy
  • Strong organisational and time management skills
  • Ability to work autonomously and effectively within a team
  • Focusing on results and best possible outcomes for both the clinic and clients
  • Intermediate computer skills
  • Interest in learning about features and basic repair/maintenance of hearing aids
About Us

We are committed to making a positive difference in our clients' lives through better hearing. We offer a genuinely rewarding role with purpose and meaning.

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