Industry Leading Customer Service Representative

1 week ago


Australia beBeeCustomerSupport Full time $60,000 - $90,000
About Us

We are a leading Australian manufacturing business with a rich history and an exciting future.

Our innovative approach to developing sustainable and high performing building products and systems for the residential and commercial segments across Australia and New Zealand sets us apart from others in the industry.

The Role

A Customer Support Specialist plays a vital role in representing our organisation, working closely with clients to provide exceptional service and support.

A typical day includes:

  • Processing sales orders promptly and accurately
  • Handling inbound customer enquiries, providing product information and technical support
  • Following up on stock levels
  • Confirming delivery requirements
  • Maintaining orders and keeping customers updated and informed
  • Understanding and complying with Chain of Responsibility laws for configuration of orders and transport

Requirements

To be successful in this role, you will have:

  • High energy and enthusiasm with exceptional communication skills
  • Passthroughion for customer service with suitable experience to match
  • Strong attention to detail with accurate data entry skills, SAP experience desirable

What's on Offer

We offer a supportive and engaging work environment with opportunities for training and career progression. Our benefits include:

  • Competitive salary + 12% superannuation + benefits
  • Overtime available
  • Access to our employee benefits & discounts
  • Work with a friendly and supportive team


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