
Business Operations Director
3 days ago
Our company operates a diverse range of businesses in Australia's leading alpine resort of Mt Buller, Victoria.
We are one of Victoria's largest regional employers and a family business that prides itself on positive working relationships, high retention and recognition of excellence.
- As our Retail & Rental Manager you will be responsible for leading one of our largest departments with 100 team members.
Working year-round, you will be based at Mount Buller in Winter with the choice of Mountain, Mansfield and Melbourne Offices in Summer report directly to our General Manager.
Key Responsibilities- Building and developing a passionate team of managers, supervisors and seasonal employees.
- Managing financial and procurement elements of the business unit including budgeting, creating and meeting sales targets in addition strategic stock procurement, pricing and management.
- Developing our brand through marketing strategic marketing initiatives, fostering the service culture that makes us the retail & rental choice for winter sports.
- Producing and developing safety guidelines policies and procedures that make our mountain not only the greatest but the safest place to work.
- Significant previous experience in managing multi-outlet teams within the retail or rental industries ideally in the snowsports sector or other peak seasonal working environments.
- Strong stakeholder management skills to further build key relationships with suppliers, school groups and add strategic input to the wider Senior Management team.
- Strong written and verbal communications (English proficiency) skills for board and management reporting.
- Well-developed interpersonal facilitation and presentation skills with the ability to engage and influence at all levels.
- Demonstrated experience in negotiation budget management estimating financial reporting and data analysis with a focus on improving service and performance.
- The ability to embody our customer service guest centric focuses demonstrable honesty and integrity values.
With a competitive salary this is a fantastic opportunity for a fresh start.
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