Lead Café Manager

1 week ago

Melbourne, Victoria, Australia beBeeOperations Full time $52,000 - $74,000

We are seeking an experienced Café Operations Manager to lead our team and ensure exceptional customer experiences in our Melbourne venues.

This is a fantastic opportunity for a skilled and enthusiastic professional to join our dynamic team and contribute to the success of our business. As an Assistant Manager, you will be responsible for driving sales and profit growth, improving operational efficiency, and maintaining high standards of customer service.

Your key accountabilities will include:

  • Customer First Approach: Ensure that every customer interaction is 'wowed' by your team's dedication and expertise.
  • People Management: Lead and motivate a high-performing team, providing coaching and development opportunities to enhance their skills and confidence.
  • Sales and Profit Growth: Analyze sales data and implement strategies to drive revenue growth, while maintaining profit margins.
  • Operational Efficiency: Streamline processes and improve productivity to maximize efficiency and minimize waste.
  • Workplace Health and Safety: Ensure a safe working environment for all staff and customers, adhering to regulatory requirements and best practices.

You will have met the following criteria to be successful:

  • Proven Experience: A minimum of 2 years' experience in a café or restaurant environment, with a strong track record of customer service and team leadership.
  • Accountability and Delegation: Ability to take ownership of tasks and delegate responsibilities effectively, empowering team members to achieve their best.
  • Collaboration and Adaptability: Demonstrate a collaborative approach to daily tasks, with a willingness to adapt to changing circumstances and priorities.
  • Basic Coffee Making and Food Handling: Essential skills in coffee making and food handling, with a focus on quality and presentation.

The benefits of this role include:

  • Award-winning Café Environment: Work in a fun and dynamic atmosphere, where creativity and innovation thrive.
  • Competitive Salary and Super: Enjoy a competitive salary package, plus superannuation, providing long-term financial security.
  • Personalized Training and Development: Receive tailored training and development programs, designed to enhance your skills and career prospects.
  • Career Growth Opportunities: Take advantage of aggressive growth plans, with opportunities to progress to senior roles within the business.

If you're passionate about delivering exceptional customer experiences and leading high-performing teams, we encourage you to apply for this exciting opportunity.

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