
Customer Support Specialist
4 days ago
We are seeking a motivated and driven professional to fill a key role in our operations as a Customer Service Representative.
Your primary focus will be to gather essential details during customer interactions, providing the necessary support and assistance.
The ideal candidate will possess excellent communication skills, with the ability to empathize with customers and provide solutions that meet their needs.
About the Role- Gather key details during customer interactions
- Provide support and assistance to customers
- Maintain a safe and secure environment for all customers
- Use effective communication skills to resolve issues
- Motivated and driven individual with excellent communication skills
- Able to work under pressure with a positive attitude
- Previous experience in a contact centre environment is highly desirable
- Effective listening and problem-solving skills
- Aptitude to navigate multiple complex systems
- Capacity to work autonomously in a team-based environment
- Competitive salary and benefits package
- Ongoing training and development opportunities
- 5 weeks annual leave for shift workers
- Market-leading paid parental leave entitlements
- Discounts on insurance products
We offer a dynamic and supportive work environment, with opportunities for growth and development. If you're a motivated and driven individual looking for a new challenge, we encourage you to apply.
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