Housekeeping Operations Manager

6 days ago


Gold Coast, Queensland, Australia beBeeLeadership Full time $59,000 - $76,000

Overview

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In the pursuit of excellence, we foster a culture where individuals thrive in an environment that seamlessly blends luxury with authenticity. As a leader of housekeeping operations, you will be responsible for guiding a team towards delivering exceptional guest experiences, upholding brand standards, and taking pride in every detail.

Key Responsibilities

  • Coordinate daily room assignments and delegate tasks effectively
  • Conduct thorough room inspections to ensure compliance with brand excellence
  • Support operational efficiency by planning rosters and allocating resources
  • Develop and mentor housekeeping team members in accordance with brand standards
  • Respond to guest requests, feedback, and resolve issues promptly and professionally
  • Ensure timely release of rooms for guest check-ins

Requirements

  • Proven experience in a leadership role within housekeeping (preferably in a luxury or upscale hotel setting)
  • Strong leadership and team coordination skills
  • Meticulous attention to detail and high standards of cleanliness
  • Ability to prioritize tasks in a fast-paced environment
  • Effective communication – written, verbal, and interpersonal
  • A proactive and guest-focused mindset
  • Flexibility to work a rotating roster across mornings and evenings, weekdays and weekends

Be Part of Our Culture

Join us in creating a workplace where service is from the heart, ideas are valued, and people come first. Apply now and let your passion shine.



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