Grampians Eco-Location Host

3 days ago

Melbourne, Victoria, Australia beBeeHospitality Full time $50,000 - $70,000
Job Title:

Host and Guest Experience Specialist

Job Summary:

This is an extraordinary property in the Grampians, offering a unique eco-location experience supported by a national business.

Key Responsibilities:
  • Reception: Ensure seamless guest check-in while accurately recording accounts and documentation.
  • Guest Activities: Create and promote activities, including social events, to engage and entertain guests.
  • Housekeeping: Maintain the property and guest rooms to the highest standards, managing laundry and maintenance or safety issues efficiently.
  • Food & Beverage: Maintain food hygiene and compliance at the highest standards, preparing and serving food and beverages.
  • Health & Safety: Adhere to YHA Policies and procedures to ensure personal and others' safety.
Requirements:
  • Exceptional interpersonal and communication skills for providing engaging services.
  • Experience in duty management, reception, or front desk from a hospitality environment.
  • Good attention to detail and organisational skills.
  • Microsoft Office experience.
  • Flexibility for rotating rosters, including nights, weekends, and public holidays.
  • RSA certification and First Aid certificate are essential.
  • Knowledge of the local area and travel/tourism industry (desired).
Culture Values:
  • Work together – We open doors for each other as well as our guests.
  • Give our best – We bring our best selves every day we come to work.
  • Put our guests first – We know great hosts make great holidays.
  • Think differently – We see problems as opportunities.
  • Have fun – We celebrate and enjoy being together.

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