ILU Administration Officer

4 days ago

Ryde, Australia Calvary Care Full time
About the Role

We are seeking a highly motivated and customer-focused ILU Administration Officer to join our team at Calvary Ryde Retirement Community. As the first point of contact for the general public and staff, you will be responsible for providing efficient and effective service, ensuring exceptional customer experience.

Key Responsibilities:
  • Provide excellent customer service through various communication channels, including phone, email, and in-person interactions.
  • Manage front office administrative tasks, such as mail management, answering phones, greeting visitors, and booking appointments.
  • Develop and maintain relationships with diverse stakeholders, both internally and externally.
  • Prioritize tasks and work under minimal supervision, demonstrating initiative and problem-solving skills.
Requirements:
  • Demonstrated knowledge and experience with Microsoft Office programs, including Word and Excel.
  • Excellent communication skills, written and oral, with the ability to articulate complex information in a clear and concise manner.
  • Proven ability to work within a team environment, supporting colleagues and contributing to a positive and inclusive workplace culture.
  • Commitment to delivering high-quality services, with a focus on continuous improvement and quality assurance.
What We Offer:
  • A competitive salary of approximately $65,000 per annum, reflecting the cost of living in Sydney.
  • NFP salary packaging benefits, discounted health insurance, and gym memberships.
  • Paid parental leave and flexible working arrangements that support work-life balance.
  • Ongoing training and development opportunities, enabling career growth and professional development.
About Calvary:

Calvary is a leading provider of aged care services, with over 130 years of experience and a commitment to delivering high-quality care that makes a difference in people's lives. Our team is passionate about serving the community, and we value diversity, inclusivity, and respect for all individuals.

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