Customer Experience Specialist

1 week ago


North Albury, New South Wales, Australia Coles Full time

We're excited to have you on board as a Customer Experience Specialist at Liquorland

About the Company

Liquorland is your local convenience liquor store, offering a wide range of local and imported brands. We're part of Coles Group, one of Australia's leading retailers.

Job Description

As a Customer Experience Specialist, you'll be responsible for providing exceptional customer service by engaging with customers, answering their queries, and promoting our products. You'll work in a fast-paced environment, handling moderate to heavy lifting (up to 17kg) and being on your feet for long periods.

Requirements

  • A passion for delivering great customer experiences
  • Knowledge of beverages, particularly Ale, Lager, Merlot, and Shiraz
  • A commitment to safety and responsible service practices, including holding a current accredited Responsible Service of Alcohol (RSA) qualification
  • The ability to work in a team environment and adapt to changing situations

Benefits

As a Customer Experience Specialist, you can expect:

  • A competitive salary of $60,000 - $70,000 per year, depending on experience
  • A flexible work schedule, allowing you to balance work and personal life
  • Ongoing training and development opportunities to enhance your skills
  • A supportive team environment that values diversity and inclusion

What We Offer

We're committed to creating a workplace that's safe, respectful, and inclusive for all team members. If you're passionate about delivering exceptional customer experiences and are looking for a rewarding career, we encourage you to apply



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