Customer Experience Specialist
1 week ago
We're excited to have you on board as a Customer Experience Specialist at Liquorland
About the Company
Liquorland is your local convenience liquor store, offering a wide range of local and imported brands. We're part of Coles Group, one of Australia's leading retailers.
Job Description
As a Customer Experience Specialist, you'll be responsible for providing exceptional customer service by engaging with customers, answering their queries, and promoting our products. You'll work in a fast-paced environment, handling moderate to heavy lifting (up to 17kg) and being on your feet for long periods.
Requirements
- A passion for delivering great customer experiences
- Knowledge of beverages, particularly Ale, Lager, Merlot, and Shiraz
- A commitment to safety and responsible service practices, including holding a current accredited Responsible Service of Alcohol (RSA) qualification
- The ability to work in a team environment and adapt to changing situations
Benefits
As a Customer Experience Specialist, you can expect:
- A competitive salary of $60,000 - $70,000 per year, depending on experience
- A flexible work schedule, allowing you to balance work and personal life
- Ongoing training and development opportunities to enhance your skills
- A supportive team environment that values diversity and inclusion
What We Offer
We're committed to creating a workplace that's safe, respectful, and inclusive for all team members. If you're passionate about delivering exceptional customer experiences and are looking for a rewarding career, we encourage you to apply
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