Senior Home Lending Specialist
7 days ago
Senior Home Lending Specialist
Delivering Exceptional Customer Experience
As a Senior Home Lending Specialist at CommBank, you will play a critical role in making our customers' lives easier. Whether a customer is buying their first or second home, investing in a property, refinancing, building, or renovating, you will be there to deliver the right solutions at the right time.
Key Responsibilities:
- Build and maintain long-lasting relationships with customers, understanding their financial needs and delivering tailored lending solutions.
- Proactively identify customers' financial needs and provide holistic solutions, ensuring they receive the best possible outcome.
- Travel frequently to meet customers, utilizing industry-leading technology to provide a seamless banking experience anywhere, anytime.
- Develop and maintain a strong presence in the local community, building a credible personal brand with customers and a strong referral partner network.
- Ensure applications are compliant and checks are complete, maintaining the highest level of service and quality.
Requirements:
- Minimum 2 years' experience in residential lending, with a strong understanding of Home Lending products and responsible lending legislation.
- A proven track record of delivering exceptional customer service and establishing and maintaining rewarding relationships.
- Established networks within the community, with the ability to identify and anticipate customers' financial needs.
- The ability to see the big picture for customers and provide them with tailored solutions.
What We Offer:
At CommBank, we support a hybrid/flexible working environment, allowing you to balance your work and personal life. We also offer opportunities for career growth and development, enabling you to reach your full potential.
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