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Member Service Representative
2 months ago
Job Overview:
Sustain Recruit is seeking a highly skilled Member Service Consultant to join our dynamic team. As a key member of our organization, you will play a crucial role in delivering exceptional service and guidance to our members.
Key Responsibilities:
- Customer Support: Provide top-notch support to existing members, addressing a wide range of general inquiries and concerns.
- Inbound Queries: Respond to inbound calls and written queries from current and potential members, employers, and authorized third parties regarding our superannuation products.
- Collaboration: Work closely with our administration and superannuation teams to support internal and external stakeholders.
Qualifications, Skills, and Experience:
- Knowledge: Possess a solid understanding of superannuation, customer service, and administration processes.
- Experience: Previous experience in the financial services or superannuation industry is highly desirable.
- Qualifications: RG 146 certification is a must.
- Communication: Demonstrate strong communication and stakeholder management skills.
- Organisational Skills: Possess solid organizational skills, with the ability to work under pressure.
Why Sustain Recruit:
- Innovative Work Environment: Be part of a forward-thinking team that values innovation and excellence.
- Professional Growth: Enjoy opportunities for continuous learning and professional development.
- Supportive Culture: Work in a supportive and collaborative workplace that values your contributions.
- Competitive Benefits: Receive a comprehensive remuneration and benefits package.
If you are passionate about delivering exceptional service and possess the required skills and experience, we would love to hear from you. Apply now to take your career to the next level and contribute to our mission of delivering top-notch superannuation services to our members.
