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Retail Operations Leader

2 weeks ago

Shire Of Capel, Australia Gift Box Full time

We are a leading gift retailer with over three decades of experience providing customers with quality products and exceptional service.

About Us

Smokemart & Gift Box is part of the Viva Energy group, an ASX-listed powerhouse driving to become Australia's largest convenience retailer.

We have combined our wholesale tobacco distribution channel with Viva Energy Australia's extensive network to offer an unparalleled range of products and services.

This exciting new chapter marks a pivotal moment in our journey to redefine the retail landscape in Australia.

As a key member of our team, you will play a vital role in shaping our future.

Your Role

As Retail Operations Leader, you will oversee the daily operations of the store, ensuring it runs smoothly and efficiently.

  • Motivate the team to meet sales objectives through training and mentoring staff
  • E nsure store compliance with health and safety regulations
  • Monitor inventory levels and order new items
  • Hire, train, develop, and oversee new staff
  • Maintain outstanding store conditions and visual merchandising standards
  • Drive customer service excellence throughout the store

The successful candidate will possess:

  • Proven ability to manage and lead within a fast-paced environment
  • Excellent organizational, time management, and multitasking skills
  • Critical thinking and problem-solving skills
  • A happy, friendly, and energetic personality
  • A desire to deliver high-quality customer service
  • A current/valid police check or willingness to obtain if successful