Expert Vehicle Coordinator

5 days ago

Sydney, New South Wales, Australia beBeeCustomer Full time $65,000 - $95,000
Automotive Service Advisor

We are seeking a highly skilled and experienced Service Advisor to join our team in West Sydney. As a key member of our service department, you will be responsible for providing exceptional customer service, coordinating vehicle repairs, and working closely with our technicians and managers.

Key Responsibilities:
  • Booking clients in for service or repairs
  • Interfacing with the technicians to establish the extent of work required and our parts team
  • Preparing pricing estimates of service repair orders
  • Communicating with customers to explain the work involved, gain their approval to proceed and provide regular updates on the progress of their vehicles
  • Dealing with Service Warranty Claims
  • Working through paperwork to ensure we are complying with Manufacturer Procedures
  • Working closely with the Service Manager and the Workshop Foreman to ensure all jobs are completed in a timely manner
  • Working through customer concerns
  • Banking and some basic administration duties
Requirements:
  • Previous experience in a similar role within an automotive dealership preferred
  • Sound English communication skills - written and verbal
  • Initiative and a hard working attitude
  • The ability to work unsupervised
  • Professionalism and high standards of personal presentation
  • A friendly and approachable personality
  • The ability to be part of a team
What We Offer:
  • Strong Commission Structure - uncapped
  • Company uniforms
  • Ongoing support & training (inhouse & Manufacturer Training)
  • A supportive and encouraging work environment

This is a fantastic opportunity to develop your career in a leading service centre. If you have the skills and qualifications we're looking for, please apply now.

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