Senior Enterprise Business Partner

1 day ago

Sydney, New South Wales, Australia beBeeCustomer Full time $120,000 - $180,000

Drive Business Growth as a Senior Customer Success Manager

  • Serve as a strategic partner to Enterprise customers, driving adoption and maximizing value of solutions.
  • Understand customers' business objectives, challenges, and industry-specific needs to drive success.
Key Responsibilities:
  1. Own customer retention, ensuring renewals and reducing churn risk through proactive engagement.
  2. Identify growth opportunities within existing accounts and collaborate with Sales to drive expansion.
  3. Leverage deep industry knowledge to provide tailored insights, recommendations, and best practices.
Requirements:
  • 10+ years of total work experience with at least 5+ years in a customer-facing role, ideally with Enterprise customers or in an Enterprise-level organization.
  • 3+ years of industry experience in Manufacturing or managing Enterprise customers in those industries.
  • Strong ability to build executive relationships and drive business value for Enterprise customers.
  • A background in leveraging data through various tools to inform and execute customer-facing and internal strategies.
Benefits:
  • Equity with high growth potential, and a competitive salary.
  • Flexible working arrangements, allowing for a great work-life balance.
  • Access to professional and personal training and development opportunities.
  • Hackathons, Workshops, and other collaborative events.

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