Enterprise Customer Success Specialist

4 days ago

Brisbane, Queensland, Australia beBeeGrowth Full time $120,000 - $150,000
Enterprise Account Executive Role SummaryThe Enterprise Account Executive is responsible for driving growth and customer retention within a portfolio of accounts. This role involves building strong relationships with senior executives, identifying new business opportunities, and collaborating with internal teams to achieve key performance metrics.Key Responsibilities:
  • Maintain CRM data: Ensure accurate and up-to-date recording of customer interactions, sales activities, and opportunities in the CRM system.
  • Sales pipeline reporting: Provide regular sales pipeline updates and forecasting reports to leadership for strategic planning.
  • Customer satisfaction: Drive customer satisfaction as measured by NPS and CSAT or other measures, identifying and addressing key issues to improve overall experience in partnership with the Marketing and other teams.
Account and Sales StrategyThe Enterprise Account Executive will develop and execute an account and sales plan to drive revenue growth within the assigned portfolio of accounts. This includes serving as the primary owner of the account, working cross-functionally to ensure all internal interactions and activities are aligned, delivering a seamless, coordinated experience for the customer.Required Skills and Qualifications
  1. Bachelor's degree or related field.
  2. Minimum of 6 years of experience in the healthcare ecosystem.
  3. A proven track record of success in selling complex solutions to large enterprise healthcare customers, and experience building and maintaining senior executive relationships.
Benefits

We celebrate flexibility and support work-life harmony. Join us if you find change, a fast-paced environment, and even some ambiguity thrilling. Our entrepreneurial spirit and genuine desire to make a difference is one of a kind, and the work we do is not only meaningful but also exciting and new.

Avenues for growth and stepping into other roles, including discounts on shopping, gym memberships, movie tickets, health insurance, and more. Multiple leave options, including 16 weeks gender-equal paid parental, family, and domestic violence leave, cultural, volunteer, study leave, and the option to purchase additional leave.

We are passionate about creating an environment that's inclusive and supportive. We encourage Aboriginal and Torres Strait Islander people, individuals from all backgrounds, including those caring for and living with disability to apply.

  • Enterprise Partner Success Specialist

    4 days ago

    Brisbane, Queensland, Australia beBeeSuccess Full time $100,000 - $120,000

    Enterprise Partner Success SpecialistWe are seeking an exceptional Enterprise Partner Success Specialist to join our team. This role is pivotal in ensuring the seamless onboarding and deployment of eero solutions for our enterprise partners.Key Responsibilities:Partner Development: Develop a deep understanding of customers' business objectives, products, and...

  • Enterprise Customer Success Manager

    2 weeks ago

    Brisbane, Queensland, Australia Buscojobs Full time

    Enterprise Customer Success Manager Aus jobs i...Archerfield, Queensland Mygration Pty LtdPosted 10 days agoJob DescriptionLocation: rcherfield, QLD, 4108Full-Time: Immediate startbr>Job Title: Customer Service ManagerSalary range: $76,515 - $78,000 depending on skill level and work experience + superannuation.Job Closure date: 30 daysAbout the Role:We are...

  • Enterprise Customer Success Manager

    3 days ago

    Brisbane, Queensland, Australia Canonical Full time

    Join to apply for the Enterprise Customer Success Manager role at Canonical.About CanonicalCanonical is a leading provider of open source software and operating systems to the global enterprise and technology markets.Our platform, Ubuntu, is widely used in enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT.Our...

  • Enterprise Customer Success Strategist

    2 days ago

    Brisbane, Queensland, Australia beBeeCustomerSuccess Full time $120,000 - $140,000

    About the Position\We are seeking a talented professional to lead customer success initiatives in our enterprise segment. This role is crucial in ensuring our clients achieve optimal results from our platform.\The ideal candidate will be responsible for managing post-sales activities, including onboarding, issue resolution, and expansion opportunities....

  • Enterprise Customer Success Professional

    5 days ago

    Brisbane, Queensland, Australia beBeeCustomer Full time $120,000 - $150,000

    Our team is seeking a seasoned Customer Success professional to join our ranks. As an Enterprise Customer Success Manager, you will play a pivotal role in driving customer growth, retention, and satisfaction.The ideal candidate will possess excellent communication skills, a strong understanding of cloud and data center technologies, and experience in...

  • Customer Service Supervisor

    5 days ago

    Brisbane, Queensland, Australia Enterprise Full time $40,000 - $60,000 per year

    Enterprise Rent-A-Car is seeking a Full-Time Customer Service Supervisor to join our Brisbane Airport Team. The position will be part of a rotating roster and work during weekends. Car rental experience is not required; any applicant with a customer service or retail sales background should applyABOUT THE ROLEAs Customer Service Supervisor you will...

  • Enterprise Systems Specialist

    2 days ago

    Brisbane, Queensland, Australia beBeeIntegration Full time $90,000 - $120,000

    System Integration SpecialistWe are seeking a highly skilled System Integration Specialist to join our team.This is an exciting opportunity for a professional who can ensure the maintenance of defined service levels for specific enterprise applications by providing customer-focused, high-level specialist advice and support.Key Responsibilities:Provide...

  • Enterprise Application Maintenance Specialist

    1 week ago

    Brisbane, Queensland, Australia beBeeEnterprise Full time $80,000 - $120,000

    Enterprise Applications SpecialistWe are seeking an experienced Enterprise Applications Specialist to join our team. In this role, you will be responsible for ensuring the maintenance of defined service levels for specific enterprise applications.You will provide customer-focused, high-level specialist advice and support to ensure end-to-end service delivery...

  • Enterprise Infrastructure Specialist

    4 hours ago

    Brisbane, Queensland, Australia beBeeIntegration Full time $120,000 - $140,000

    **Job Title:** Integration SpecialistAs a skilled professional, you will be responsible for ensuring the optimal performance of enterprise service levels by managing and implementing policies, processes, and standards for technical configuration of the enterprise infrastructure.Key Responsibilities:">Ensure compliance and optimal performance of enterprise...

  • Enterprise Application Specialist

    4 days ago

    Brisbane, Queensland, Australia beBeeApplication Full time $80,000 - $120,000

    Job Summary:We are seeking a skilled Application Specialist Integration professional to maintain defined service levels for specific enterprise applications.Provide effective change management, capacity planning, incident management, risk management, and continuity planning utilising best practices in systems support and service delivery within the ITIL...