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Pre-Site Coordinator

2 months ago

North Geelong, Victoria, Australia Dennis Family Corporation Full time
{"About the Role": "We are seeking a highly motivated and organized Pre-Site Coordinator to join our team at Dennis Family Homes. As a key member of our Pre-Site & Compliance Team, you will play a critical role in ensuring that our customers receive regular, informative, and accurate communication throughout the pre-site phase of their new home build.", "Key Responsibilities": "
\t* Manage client experiences by ensuring proactive contact and accurate information updates related to project progress.
\t* Proactively manage and schedule day-to-day communications with customers, Sales Consultants, internal service providers, and suppliers to meet KPIs and forecast monthly site start budgets.
\t* Act as a subject matter expert for key processes involved in the deposit to site start phase, ensuring clients have a positive impression of our team's competence and reliability.
\t* Provide support on a rotating roster to cover Reception during lunch breaks and assist with office management duties.", "Requirements": "
\t* Experience in a high-volume and fast-paced environment, preferably in the building, property, or related industry.
\t* Demonstrated customer service and excellent communication skills.
\t* Confidence in problem-solving and ability to handle difficult conversations.
\t* Excellent initiative to manage your own workflow and portfolio of jobs.
\t* Strong computer skills, including accurate and timely data entry.
\t* Ability to deal effectively with people at all levels, representing excellent customer service and demonstrating the values of Dennis Family Homes.
\t* Demonstrated experience in managing multiple projects or tasks using well-developed time management skills.
\t* Full unrestricted working rights in Australia.", "What We Offer": "
\t* A competitive remuneration package including incentives.
\t* Generous staff discounts on Dennis Family Homes.
\t* Staff rewards, recognition, and celebrations of special events.
\t* Vehicle leases.
\t* Health & Wellbeing Program/Activities.
\t* Exciting career progress for people with the right attitude.
\t* Company subsidised Flu shots.", "About Us": "Dennis Family Homes is a leading home builder in Victoria, with a team of 450+ employees across Victoria and Queensland. We value honesty, integrity, passion, caring, vision, and quality in our work and relationships.", "Next Steps": "If you meet the requirements for this role and are motivated to work for a company that values the qualities mentioned above, please apply today with an up-to-date resume and cover letter.", "lang_code": "en-US"}