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Customer Service and Data Entry Officer

2 months ago


Adelaide, South Australia Workforce Australia for Individuals Full time

About the Role

Workforce Australia for Individuals is seeking a Customer Service and Data Entry Officer to join their team for a temporary assignment. This role will provide support across multiple teams, including call centre and administration tasks, to deliver exceptional customer service to internal and external stakeholders.

Key Responsibilities

  • Provide administrative support, including data entry, data verification, and database management
  • Respond to customer enquiries via phone and email
  • Process refunds and other business support functions
  • Work on a call centre roster, providing exceptional customer service to internal and external stakeholders

Requirements

  • Exceptional customer service skills
  • Excellent written and verbal communication
  • Previous experience working in a call centre or phone-based environment (highly desired)
  • Administrative and data entry experience
  • Exceptional attention to detail

What You'll Get In Return

  • A temporary assignment with potential for extension
  • Weekly pay cycles
  • Nominated choice of Superannuation fund
  • Online timesheet submission and approval
  • No hidden fees or costs for our services