Data Entry Officer
3 weeks ago
EML, a leading Workers Compensation and Personal Injury Claims Management business, is seeking an experienced Data Entry/Customer Support Officer to join our diverse team in Adelaide. As part of our ongoing growth, we are committed to helping people get their lives back through ongoing support during their return-to-work journey.
The Opportunity
We have multiple opportunities available for experienced Data Entry/Customer Support Officers to work in a fast-paced team environment. You will be responsible for entering critical data into the system and providing administration support to a wide range of stakeholders to ensure EML proactively and efficiently manages workers compensation claims.
Your Responsibilities
- Effectively navigate and utilize computer systems to ensure data is entered correctly.
- Work with internal and external stakeholders to resolve issues.
- Provide advice and execute lump sum and weekly payments, including liaising with federal agencies.
- Review and establish average weekly earning rates for injured workers, using pay evidence.
- General administration as required (i.e. bank account set up, claims systems work queues, letter creation and sending).
About You
- Customer service and/or office experience.
- An accounting and/or payment processing background would be advantageous.
- Advanced competency in the use of Microsoft Word and Microsoft Excel.
- Superior time management and organisation skills to direct and prioritise own responsibilities and workflow.
- Experience in providing high quality administrative support in a fast-paced team environment.
What We Offer
EML is an equal opportunity employer and is committed to maintaining a workplace where everyone feels valued and respected. We offer a range of benefits, including flexibility to work from home, a corporate wellbeing program, access to discounts at over 350 retailers, and comprehensive learning and development support.
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