Financial Services Expert, Southport QLD

4 weeks ago

Southport, Australia Australia and New Zealand Banking Group Limited (ANZ) Full time
About the Role

As a Financial Services Expert, you will be part of a collaborative team and will act as a role model and peer coach to deliver the best possible customer experience.

You will be passionate about delivering on our Customer Promises to ensure customers leave the branch as strong advocates of ANZ.

The banking industry is evolving, and we're changing with it. We give our people opportunities to try new things, learn and grow.

Responsibilities
  • Provide customers with a seamless branch experience by meeting each customer's end-to-end banking needs across transaction activities, needs-based conversations and educating them on digital solutions.
  • Be part of a collaborative team and act as a role model and peer coach to deliver the best possible customer experience.
  • Contribute to a significant uplift in customer engagement and advocacy, and create real customer value.
  • Actively participate in and support bank programs and initiatives.
  • Take responsibility to 'know your customer' from a risk perspective.
  • Ensure compliance with ANZ and branch policies and procedures.
What You'll Bring

To succeed in this role, you'll ideally bring:

  • Mandarin speaking candidates will be highly regarded.
  • Exceptional customer focus - retail experience is an advantage.
  • Experience in being a user and promoter of technology - working knowledge in using different digital channels is an advantage.
  • Ability to multi-task and highly adaptable to change and ambiguity.
  • Willingness to work in a collaborative team environment.
  • Sound understanding of compliance.
  • Excellent communication and interpersonal skills.
So Why Join Us?

At ANZ, you'll do meaningful work that shapes a world where people and communities thrive. You'll have resources, opportunities, and support to take the next big step in your career.

We offer flexible working arrangements and a range of benefits, including access to health and wellbeing services and discounts on selected products and services.

  • Bar Service Expert

    4 weeks ago

    Southport, Australia Southport Sharks Full time

    Located in Southport, Southport Sharks is a renowned entertainment and dining destination boasting a diverse range of food and beverage outlets, a multi-purpose Events Centre, gaming room, kids' zone Health and Fitness Centre, and a 120-room Mantra Hotel.We are committed to providing an exceptional experience for our members and guests, with a strong focus...

  • Financial Services Specialist

    3 weeks ago

    Southport, Australia Australia and New Zealand Banking Group Limited (ANZ) Full time

    About the RoleWe are seeking a highly skilled and customer-focused Banking Consultant to join our team in Southport, QLD.Your Key Responsibilities:Provide exceptional customer service by meeting each customer's end-to-end banking needs across transaction activities, needs-based conversations, and educating them on digital solutions.Work collaboratively as...

  • Banking Consultant, Southport QLD

    5 months ago

    Southport, Australia Australia and New Zealand Banking Group Limited (ANZ) Full time

    Banking Consultant, Southport QLD Banking Consultant, Southport QLD Req ID: Department: AR Branch Network Division: Australia Retail Location: Southport About UsAt ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.About the RoleAs a...

  • Customer Service Champion for Mazda Southport

    4 weeks ago

    Southport, Australia Mazda Full time

    About the RoleWe are seeking a highly skilled Customer Service Champion to join our team at Mazda Southport in Southport, QLD.The successful candidate will have proven experience as a Service Advisor or in a customer-facing role and will be able to provide exceptional customer service and support.

  • Business Development Consultant

    4 weeks ago

    Southport, Australia Australia and New Zealand Banking Group Limited (ANZ) Full time

    About UsAt Australia and New Zealand Banking Group Limited (ANZ), we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.We strive to deliver exceptional customer experiences through our innovative banking solutions, empowering individuals and...

  • Finance - Financial Planner - Southport

    6 months ago

    Southport, Australia People Group Full time

    Financial Planner Southport - Full support with constant leads & work from home options - $125,000 + Super + Bonus - OTE $200,000k plus super **About the role**: This is an exciting opportunity for an experienced Financial Advisor to embrace ever further growth, working alongside our expert Advisors who share over 40 years of combined experience. You will...

  • Mazda Sales Professional

    4 weeks ago

    Southport, Australia James Frizelle`s Automotive Group Full time

    Unlock Your Potential as a Mazda Sales Consultant in Southport QLDAbout the Role:We are seeking an experienced Sales Consultant to join our dynamic team at James Frizelle`s Automotive Group in Southport QLD. As a key member of our sales team, you will be responsible for delivering exceptional customer service and achieving sales targets.Key...

  • Hotel Team Lead

    1 month ago

    Southport, Australia Southport Sharks Full time

    About UsSouthport Sharks is a renowned hospitality group, boasting an array of dining and entertainment venues. Our commitment to excellence extends beyond our offerings, with a focus on creating exceptional experiences for our guests.We are seeking a highly motivated and experienced Hotel Team Lead to join our Housekeeping team at Mantra at Sharks in...

  • Customer Service Representative

    3 weeks ago

    Southport, Australia James Frizelle`s Automotive Group Full time

    About UsJames Frizelle`s Automotive Group is a national company with dealerships across QLD, NSW, VIC. We have expanded our operations to provide excellent customer service to our clients.Salary PackageThe estimated annual salary for this role is $50,000-$60,000 AUD, depending on experience and qualifications.Job DescriptionWe are seeking an Inbound Client...

  • Automotive Service Technician

    1 month ago

    Southport, Australia James Frizelle`s Automotive Group Full time

    Job DescriptionWe are seeking a highly motivated and detail-oriented Automotive Service Technician to join our team at James Frizelle`s Automotive Group in Southport QLD.Key Responsibilities:Maintain the cleanliness and organization of the yard, ensuring a safe and efficient working environment.Clean and refine vehicles to dealership standards, adhering to...

  • Finance - Financial Planner - Southport

    6 months ago

    Southport, Australia People Group Full time

    Financial Planner Southport - Full support with constant leads & work from home options - Salary up to 120k + comms per year depending on experience. OTE 200k p/a. **About the role**: This is an exciting opportunity for an experienced Financial Advisor to embrace ever further growth, working alongside our expert Advisors who share over 40 years of combined...

  • Automotive Sales Professional

    4 weeks ago

    Southport, Australia Mazda Full time

    About the RoleWe are seeking an experienced Automotive Sales Professional to join our team at Mazda Southport in Southport QLD.This is a great opportunity for someone who is passionate about delivering exceptional customer service and has a strong sales background.Key ResponsibilitiesHandling customer enquiries and prospecting for new business...

  • Banking Consultant, Southport Qld

    6 months ago

    Southport, Australia ANZ Banking Group Full time

    **Req ID**: 67982 **Department**: AR Branch Network **Division**: Australia Retail **Location**: Southport About Us At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers. About the Role As a Banking Consultant, you will be part of a...

  • Event Coordinator

    4 weeks ago

    Southport, Australia Southport Sharks Full time

    Southport Sharks is seeking a highly skilled Event Coordinator to join our team in the Events Centre.About Southport SharksWe are a dynamic organization that values quality in everything we do. Our team members are passionate about delivering exceptional service to our members and guests.SalaryThe estimated salary for this position is around $45,000 -...

  • Service Operations Manager

    4 weeks ago

    Southport, Australia James Frizelle`s Automotive Group Full time

    Service Operations Manager OpportunityWe are seeking an experienced Service Operations Manager to join our team based in Southport, QLD.About UsAs part of James Frizelle`s Automotive Group, we are a national company with a defined career path and growth opportunities. We celebrate our team with quarterly and annual awards for high achievers.Our commitment to...

  • Duty Manager

    3 weeks ago

    Southport, Australia Southport Sharks Full time

    **About the role...** Southport Sharks is recruiting for a Duty Manager to join the team. **This opportunity will consist of full-time night shifts.** The Duty Manager is often responsible for managing staff schedules, handling customer inquiries and complaints, monitor security protocols and emergency procedures, and resolving any issues across the venue...

  • Customer Service Representative

    1 month ago

    Southport, Australia James Frizelle`s Automotive Group Full time

    We are seeking a highly skilled Customer Service Representative to join our team at Frizelle Sunshine Automotive in Southport, QLD. As a valued member of our team, you will play a pivotal role in delivering exceptional customer service and ensuring our guests receive unparalleled experience.Job Summary:Deliver outstanding customer service to clients,...

  • Duty Manager

    7 months ago

    Southport, Australia Southport Sharks Full time

    **About us...** Southport Sharks is a premier sports, leisure and entertainment precinct located on the Gold Coast. Southport Sharks hosts over a million members annually and is one of the largest clubs in Queensland and on the Gold Coast. At Southport Sharks our team spirit doesn't just run on the footy field, our values include working as a team and...

  • Bar Service Associate

    2 months ago

    Southport, Australia Southport Sharks Full time

    About the Role: We are seeking a skilled Bar Attendant to join our team at Southport Sharks. As a Bar Attendant, you will be responsible for delivering exceptional customer service, providing bar service, and maintaining a clean and tidy environment. Key Responsibilities:• Deliver a high standard of service to members and guests • Provide bar service and...

  • Caregiver Opportunity in Southport QLD

    4 weeks ago

    Southport, Australia Churches of Christ Full time

    Job SummaryWe are seeking a dedicated Caregiver to join our team at Golden Age Aged Care in Southport, QLD. This is an exciting opportunity to make a difference in the lives of our residents while working in a dynamic and supportive environment.About UsChurches of Christ is one of Australia's largest and most diverse not-for-profit organisations, providing...