Hospitality Gaming Service Specialist
2 days ago
Seeking a motivated and skilled professional to excel in our dynamic gaming and beverage service environment.
- Deliver exceptional customer experiences across gaming and beverage services, maintaining a high level of satisfaction.
- Lead and support team members to ensure seamless service delivery, fostering a collaborative and positive work culture.
- Respond promptly to customer inquiries, addressing concerns and resolving issues efficiently.
- Perform accurate and efficient cash handling functions.
- Maintain compliance with relevant laws, regulations, and company policies at all times.
- Minimum 3 years' experience in hospitality or gaming environments, preferably in a similar role.
- Strong customer focus, with ability to remain composed under pressure.
- Proven skills in cash handling, inventory management, and effective communication.
- Familiarity with liquor licensing laws, gaming regulations, and harm minimisation practices.
- Excellent interpersonal and teamwork skills to build strong relationships.
- Ability to adapt to rotating rosters, including evenings, weekends, and public holidays.
- Current RSA and RCG certifications, or willingness to obtain.
We offer a supportive and rewarding work environment, competitive rates of pay, ongoing training opportunities, discounted meals and beverages, and a collaborative team-oriented culture.
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