Customer Experience Specialist

4 weeks ago


Sydney, New South Wales, Australia Häfele Australia Pty. Ltd. Full time
Job Overview

Häfele Australia Pty. Ltd. is a leading specialist in furniture fittings, building hardware, and electronic access control systems.

About the Role

We are seeking an experienced Customer Experience Specialist to join our team in mid January 2025. The successful candidate will be responsible for delivering exceptional face-to-face customer service and working closely with architects, interior designers, and builders to provide innovative solutions.

Key Responsibilities
  • Provide outstanding customer experience through effective communication and problem-solving skills.
  • Collaborate with the sales team to understand customer needs and preferences.
  • Work with cross-functional teams to develop and implement strategies that drive business growth.
  • Stay up-to-date with industry trends and competitor activity to identify opportunities for improvement.
Requirements
  • Minimum 3 years of experience in a similar role or industry.
  • Excellent verbal and written communication skills.
  • Strong initiative and ability to work independently.
  • Possess adaptability and a positive attitude.
  • Able to work effectively in a fast-paced environment.
What We Offer
  • A competitive salary package of $60,000 per year.
  • Ongoing training and development opportunities.
  • A supportive and collaborative team environment.
  • The chance to work with a global leader in the industry.
How to Apply

If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, please submit your application.



  • Sydney, New South Wales, Australia Kincare Full time

    About KincareKincare is a leading provider of care services in Australia, dedicated to delivering exceptional customer experiences. As a Customer Experience Specialist with Kincare, you will be at the forefront of providing solution-orientated support to our customers.


  • Sydney, New South Wales, Australia Inchcape Full time

    Unlock Your Potential as a Customer Experience SpecialistAt Bravoauto, we're on a mission to deliver an exceptional sales process through outstanding customer experience. As a Customer Experience Specialist, you'll be at the forefront of this journey, serving as one of our main customer contact points throughout their journey.Key Responsibilities:Provide...


  • Sydney, New South Wales, Australia Flexhive Full time

    We are seeking a skilled Customer Experience Specialist to join our team in Prestons, NSW. This is a dynamic role with opportunities for growth and development within a high-performing organization.Key Responsibilities:Provide exceptional customer support through various channels, including phone, email, and social media.Handle customer inquiries and resolve...


  • Sydney, New South Wales, Australia Woolworths Group Full time

    We are seeking a skilled Customer Experience Specialist to join our team at Woolworths Group. In this exciting role, you will have the opportunity to work with fresh produce and provide excellent customer service.About Us:Woolworths Group is one of Australia's largest retailers, with over 128,000 employees across its supermarkets, Big W, and Countdown...


  • Sydney, New South Wales, Australia Scape Full time

    Job OverviewWe are seeking a talented Customer Experience Specialist to join our team at Scape.Scape is a leading provider of student accommodation in Australia, with the capacity to provide a home to 17,000 students and growing.


  • Sydney, New South Wales, Australia Anaconda Group Full time

    Job OverviewWe are seeking a highly motivated and passionate individual to join our team as a Customer Experience Specialist. This role is ideal for someone who loves the outdoors and is enthusiastic about providing exceptional customer service.About AnacondaAnaconda has come a long way since its inception in 2004. With over 60 stores across Australia, we...


  • Sydney, New South Wales, Australia Dovetail Full time

    About This RoleAt Dovetail, we're seeking a Customer Experience Specialist to drive revenue growth and customer success in the APAC region. As a key member of our Revenue team, you'll partner with our Account Executive to develop and execute a go-to-market strategy for our premium business.Key ResponsibilitiesManage customer relationships and contribute to...


  • Sydney, New South Wales, Australia Kincare Full time

    About the RoleThis is a full-time permanent opportunity to join Kincare as a Customer Experience Specialist. The role involves providing an exceptional customer experience by maintaining a solution-orientated approach.Responsibilities include driving and maximising billable hours within scope, collaborating with stakeholders to manage requests and...


  • Sydney, New South Wales, Australia Impel Management Full time

    As a Customer Experience Specialist with Impel Management, you will play a vital role in delivering exceptional service to our valued members. This is an exciting opportunity to join a leading health insurance provider and be part of a team dedicated to making a real impact.About the Role:You will be the first point of contact for our members, guiding them...


  • Sydney, New South Wales, Australia People's Choice Full time

    About the OpportunityWe are seeking a highly motivated Customer Experience Specialist to join our team at the Mount Barker branch. As a key member of our team, you will be responsible for delivering exceptional customer service to our members. You will build strong relationships with members by listening to their needs and providing tailored solutions.Main...


  • Sydney, New South Wales, Australia Kincare Full time

    About the RoleWe are seeking a skilled Customer Experience Specialist to join our team at Kincare. This 12-month secondment opportunity will provide a unique chance to work in a solution-orientated environment, delivering exceptional customer experiences.As a key member of our team, you will be responsible for managing customer journeys, responding to...


  • Sydney, New South Wales, Australia JB Hi-Fi Full time

    About JB Hi-FiWe're a leading consumer electronics retailer with over 200 stores across Australia and New Zealand.The OpportunityAs a Customer Experience Specialist, you'll play a key role in delivering exceptional customer experiences during our peak trade season. You'll work closely with our team to provide top-notch service, support, and advice to...


  • Sydney, New South Wales, Australia DLL Full time

    About DLLDLL is a leading global vendor, dealer, broker, and direct channel leasing company. We are committed to partnering for a better world by providing exceptional customer service and supporting our customers' growth.Job Title: Sales Support SpecialistLocation: Worldwide (Remote work options available)Salary: $60,000 - $80,000 per year (depending on...


  • Sydney, New South Wales, Australia Hanes Australasia Full time

    Becoming a part of the Hanes Australasia team as a Customer Experience Specialist means you'll be contributing to making every day comfortable for everyone. This iconic household name has been in operation for over a century, making high-quality products that help bring comfort to people.Our culture is built on being open, collaborative, and supportive...


  • Sydney, New South Wales, Australia Woolworths Group Full time

    Woolworths GroupWe offer a competitive salary of $24.00 per hour, with opportunities for growth and development in a dynamic retail environment.About the RoleWe are seeking a Customer Experience Specialist to join our team in a busy store location. As a key member of our store team, you will be responsible for delivering exceptional customer service,...


  • Sydney, New South Wales, Australia Woolworths Group Full time

    About UsMetro is a retail chain that aims to deliver a shopping experience tailored to modern lifestyles.We know that our customers are busy and often struggle to find time to eat well. That's why we've created a range of small stores where they can quickly pick up nutritious, tasty, and affordable food to eat now or later.As a Customer Experience Specialist...


  • Sydney, New South Wales, Australia Commonwealth Bank of Australia Full time

    At the Commonwealth Bank of Australia, we are passionate about delivering exceptional customer experiences that inspire confidence and create peace of mind. As a Customer Experience Specialist, you will play a critical role in achieving this goal.Company OverviewWe are a leading financial services provider with a rich history and a strong commitment to...


  • Sydney, New South Wales, Australia Paypal Full time

    Unlock Your Career Potential at PayPalAre you looking for a challenging and rewarding role that allows you to make a real impact? Do you have a passion for delivering exceptional customer experiences? Look no further than this exciting opportunity with PayPal!About the Role:We are seeking a highly motivated and experienced Customer Experience Specialist to...


  • Sydney, New South Wales, Australia Woolworths Group Full time

    At Woolworths Group, we're dedicated to creating better experiences together for a better tomorrow.About UsWe play a critical role in the community by ensuring everyone can access the products they need and love. Our diverse ecosystem is broadening with forward-thinking solutions to continue delivering great experiences for our customers, who are at the...


  • Sydney, New South Wales, Australia The Iconic Full time

    About the RoleWe are seeking a skilled Customer Experience Specialist to join our CRM team. As a key member of our team, you will play a pivotal role in shaping and managing customer lifecycle, loyalty, and engagement initiatives.Key Responsibilities:Assist in developing campaigns and initiatives that drive customer loyalty, engagement, and incremental...