Business Intelligence Analyst

4 days ago

Botany Bay, Australia UPS Full time

Job Description:

This position plays a vital role in supporting the marketing function by developing and compiling standard and ad-hoc marketing reports.

The ideal candidate will integrate marketing data and information from multiple sources to produce reports and support the marketing of UPS products and services, including sales support, product management, and resource management.

The successful candidate will run queries on data from multiple sources, both proprietary and external, for summarization in standard reports.

In addition, the candidate will perform data cleansing and transformation to facilitate analysis and reporting.

This position reviews multiple data sources to validate accuracy of data included in reports.

The successful candidate will work cross-functionally to analyze and interpret information in response to ad-hoc requests.

Responsibilities:

  • Summarize and communicate results and implications to initiators of requests.
  • Compile and update information in standard reports for timely distribution to stakeholders.
  • Gather data required to respond to ad-hoc requests.
  • Build databases to manage data for new reports.
  • Document queries used to build reports to ensure reliability.
  • Interact with data providers regarding source data to ensure quality and efficiency of processing.
  • Presents report findings internally to keep workgroups informed and up-to-date.

Qualifications and Skills:

  • Sales Support: Supports sales with questions regarding processes, contracts, tools, and resources.
  • Product Management: Works with cross-functional teams to support, manage, and improve product portfolio and processes.
  • Resource Management: Maintains, updates, and enhances the resources and information available on SCOUT, UPS.com, and Product Knowledgebase.
  • Applied Information Analysis & Solution Generation Knowledge: Utilizes computer-based analytical and information management tools to perform routine analysis; documents approach and findings; reviews results with others as appropriate.
  • Problem Definition & Structuring Knowledge: Identifies key factors behind basic problems and establishes a path to solve them; proposes approaches to solve more complicated problems; investigates and diagnoses anomalies in routine business results.
  • Customer Business Process Analysis: Familiar with primary customer business processes in which UPS solutions are most frequently applied (e.g., order management, shipping, receiving, returns, accounts receivable, and accounts payable); able to describe customer benefits through the application of UPS solutions.
  • Proficient in using Microsoft Office Suite, specifically Access, Excel, Word, PowerPoint, and Adobe Analytics.

Estimated Salary Range: $65,000 - $85,000 per year

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