Customer Success Strategist for Digital Transformation

6 days ago


Sydney, New South Wales, Australia SS&C Technologies Holdings Full time
Unlock Customer Potential with SS&C Blue Prism

We are seeking a seasoned Customer Success Strategist to drive digital transformation and customer success within our strategic accounts.

  • Develop and execute value-based customer programs to ensure customers derive maximum business benefit from their Digital Workforce.
  • Collaborate with cross-functional teams to deliver professional services enablement, account strategy, and customer retention initiatives.
  • Analyze customer data to identify growth opportunities and develop targeted expansion strategies.

Requirements

Our ideal candidate has:

  • 5+ years of experience in customer-facing roles, preferably in RPA or SaaS companies.
  • A proven track record of building and owning customer relationships throughout the customer lifecycle.
  • Excellent analytical, strategic, and communication skills.
  • A passion for driving customer outcomes and promoting a customer-centric organization.

Estimated Salary: $120,000 - $180,000 per annum



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