Customer Success Strategist for Digital Transformation
6 days ago
We are seeking a seasoned Customer Success Strategist to drive digital transformation and customer success within our strategic accounts.
- Develop and execute value-based customer programs to ensure customers derive maximum business benefit from their Digital Workforce.
- Collaborate with cross-functional teams to deliver professional services enablement, account strategy, and customer retention initiatives.
- Analyze customer data to identify growth opportunities and develop targeted expansion strategies.
Requirements
Our ideal candidate has:
- 5+ years of experience in customer-facing roles, preferably in RPA or SaaS companies.
- A proven track record of building and owning customer relationships throughout the customer lifecycle.
- Excellent analytical, strategic, and communication skills.
- A passion for driving customer outcomes and promoting a customer-centric organization.
Estimated Salary: $120,000 - $180,000 per annum
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