Customer Service Team Lead

3 days ago

Hobart, Tasmania, Australia beBeeCustomerService Full time $60,000 - $84,000
Job Opportunity: Customer Service Coordinator

We are seeking an experienced and customer-focused professional to manage customer repairs, servicing, and administration duties.

The ideal candidate will be responsible for actively managing customer interactions, ensuring timely completion of repairs, and providing exceptional customer service.

In this role, you will also assist with departmental administration tasks, including processing credit and debit invoices, claims, and reconciliations.

Additionally, you will help maintain accurate records, run weekly reports, and advise customers on stock availability.

To succeed in this position, you must possess excellent communication and interpersonal skills, as well as the ability to work efficiently in a fast-paced environment.

The successful candidate will have experience in a customer-facing retail business, high-volume administration roles, and the ability to prioritize tasks effectively.

We offer a positive work environment, generous staff discounts, career progression opportunities, recognition, and rewards for outstanding performance.

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