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Patient Accounts Coordinator

2 months ago


Hawthorn, Victoria, Australia Cabrini Health Limited Full time
About the Role

Cabrini Health Limited is seeking a highly skilled and experienced Patient Accounts Administrator to join our team. As a key member of our Patient Accounts Department, you will be responsible for billing and debtor follow-up from health funds, DVA, and third parties for services provided at Cabrini.

Key Responsibilities
  • Raise claims/accounts (billing) in accordance with relevant contracts and ensure compliance with legislation requirements.
  • Ensure all relevant documentation is completed and accurate, and follow up on unprocessed claims, resubmissions, and audit cases.
  • Develop and maintain clear lines of communication between the Patient Accounts Department and other Cabrini departments.
  • Provide a high standard of care to all stakeholders and ensure a seamless patient experience.
Requirements
  • Previous experience in a private healthcare, medical environment, or health insurance industry.
  • Confidence in billing inpatient claims and experience with WebPas and Eclipse, other health fund and third-party portals.
  • High attention to detail and ability to work effectively in a team-based environment.
  • Knowledge of medical terminology and a professional attitude with excellent verbal and written communication skills.
About Cabrini Health Limited

Cabrini Health Limited is a Catholic, private, for-purpose health service located in Melbourne's south east. We are committed to providing quality, compassionate care to our community and are inspired by the mission and ethic of care of the Cabrini Sisters.

We are a values-driven organization that demonstrates our mission to serve our community through outreach programs that support asylum seekers, provide healthcare in rural communities, and in underdeveloped countries.

Our size, reputation, and growth strategy ensure genuine opportunities for our people to learn, grow, and realize their potential.

We are an equitable and inclusive employer and are committed to providing a safe environment for children and vulnerable people.

Our values are: Compassion - Integrity - Courage - Respect.