Technical Claims Specialist

2 days ago

Charlestown, New South Wales, Australia ALLIANZ AUSTRALIA SERVICES PTY LTD Full time

Technical Claims Specialist – Personal Injury | Charlestown

We're seeking a skilled Technical Claims Specialist to join our team at Allianz Australia Services Pty Ltd. As a key member of our Personal Injury team, you'll play a critical role in providing technical claims management advice and collaborative consultation to ensure prompt and compliant claims finalisation procedures are monitored and adhered to.

Key Responsibilities:

  • Work with other Technical Specialists and managers to ensure the effective management of claims and advocate the use of alternate strategies as required to progress the claim towards timely finalisation.
  • Provide technical claims management advice by responding promptly and accurately to claim referrals.
  • Assist managers as required, in identifying and implementing new ideas, which create value for customers, staff, and/or Allianz.
  • Contribute to the achievement of the team's financial targets and KPIs as per the relevant deed, services contract, and incentive schemes.
  • Work closely with the Managers and Claims Managers to ensure that the team manages all claims in accordance with legislative requirements and common law practice.

About You:

  • You will have technical experience in driving performance and developing strategic initiatives.
  • Demonstrated liability or personal injury management expertise in workers compensation.
  • Excellent communication, problem-solving, and decision-making skills.
  • Experience in strategic thinking and driving quality claims outcomes.

What's on Offer:

  • Be part of a team that's open-minded, supportive, and genuinely focused on customer outcomes.
  • A sense of belonging in the workplace, where you are welcomed and encouraged to bring your most authentic self to work.
  • An employer that is committed to supporting your work/life balance and is always open to conversations about flexible and remote working.
  • Access to over 10,000 on-demand learning resources and programs, to support you in taking control of your career development.
  • Deals and discounts across a great range of retail, tech, and travel brands, and offers for health and well-being.
  • Initiatives to support your financial wellness through selected discounted Allianz insurance products, superannuation matching, salary sacrificing, novated leasing, and our referral bonus scheme.
  • The opportunity to take part in our Employee Share Purchase Program – own a piece of your employer.

About Allianz:

We care about everything that makes you, you. We believe in an equitable workplace that celebrates diversity and inclusion, where people of all genders, ages, religions, sexual orientations, abilities, and work statuses are not only welcomed but valued for the perspectives and talents they bring to work. We are committed to fostering an environment where everyone can thrive, grow, and contribute their unique perspectives to our collective success and reach their fullest potential.

Adjustments and Support:

If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to us for a confidential conversation.

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