Hearing Health Ambassador

6 days ago


Perth, Western Australia beBeeCustomerExperience Full time $80,000 - $100,000
Job Title: Customer Experience Champion

You will play a vital role in delivering exceptional service to our valued clients, helping them manage their hearing health and making a positive impact on their lives. Our dedicated team is passionate about providing innovative hearing care solutions and creating a supportive environment where employees can grow and thrive.


Key Responsibilities:
  • Welcoming clients and ensuring their experience is optimized for the best possible outcomes
  • Scheduling and confirming appointments with ease and efficiency
  • Providing administrative support to clinicians (audiologists/audiometrists) and contributing to the smooth operation of our clinics

Requirements:
  • A passion for delivering outstanding client experiences
  • Excellent communication and active listening skills
  • Resilience, self-motivation, and a high level of energy
  • Excellent organizational and time management skills
  • Ability to work independently and effectively within a team
  • Focus on results and achieving the best possible outcomes for both our clinic and clients
  • An interest in learning about features and basic repair/maintenance of hearing aids

What's in it for you?
  • Competitive remuneration package including base salary and monthly performance bonuses
  • Access to discounts from over 500 retailers across Australia via our Employee Enrichment Hub
  • Generous employee discounts on Sonova products for yourself and your family
  • Online Wellbeing Centre & Employee Assistance Program (EAP)
  • Access to the LinkedIn Learning Platform
  • Opportunity to grow and develop in your role and beyond
  • A values-driven and people-centered culture
  • Being part of a dynamic and supportive team at the forefront of innovation in the hearing industry


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