Strategic Operations Director

3 weeks ago

Brisbane, Queensland, Australia Https:www.energyjobline.comsitemap Full time
Job Description

As a key member of the Executive Leadership Team (ELT), the Director Operations will be responsible for leading the Client Services, Register Assurance, Workforce Optimization, and Strategic Engagement teams. The successful candidate will ensure the organization's people, technological, and information resources are optimized.

Key Responsibilities:

  • Lead the Client Services, Register Assurance, Workforce Optimization, and Strategic Engagement teams.
  • Build team capacity and capability, nurture a high-performing team culture, and inspire individual and team commitment in the pursuit of results.
  • Identify and provide advice and support to the General Manager and Boards on areas within your portfolio.
  • Establish and ensure effective implementation of corporate governance, quality management systems, and risk management strategies.
  • Provide expert analysis and strategic advice to the General Manager on stakeholder engagement, service innovation, and register assurance activities.
  • Identify emerging issues and manage complex and/or confidential matters on behalf of the General Manager as required.
  • Represent the General Manager in strategic forums, negotiations, and presentations to key stakeholders as well as relieving in that role as required during periods of leave or other absences.
  • Proactively identify and own risks and appropriate treatments and ensure these are captured in QLeave's risk registers and appropriately managed.
  • Collaborate with the leadership team on key strategies to mitigate strategic and cross-functional risks that you own.
  • Provide ongoing assurance to the Strategic Leadership Committee that risk is being managed effectively.
  • Identify and provide advice and support to the General Manager and Boards on strategy matters in your portfolio.

Requirements:

  • Knowledge of QLeave's structures, processes, and procedures.
  • Proven ability to lead strategic engagement activities.
  • Strong influencing skills with the ability to elicit collaboration from senior management and other key stakeholders and move toward a common vision or goal.
  • Ability to align change management to internal communications.
  • Strong analytical skills, attention to detail, with excellent planning skills.
  • Record of successful delivery of cross-functional projects.
  • Excellent written and oral communication skills with demonstrated diplomacy and sensitivity to diverse business cultures.
  • In-depth experience in business process change and/or technology application development and implementation is essential.
  • Project management experience, including knowledge and skills in planning, resource identification and coordination, task and activity monitoring, risk and issues management, budgeting, reporting, and overall delivery against defined objectives, methods, and outcomes.

About Us:

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