Car Rental Customer Service Representative
2 weeks ago
Are you passionate about delivering exceptional customer service and working in a fast-paced environment? We are seeking an experienced Rental Service Officer to join our team.
This is an exciting opportunity for individuals who enjoy working with people and have a strong focus on providing excellent customer experiences.
Key Responsibilities:
- Assist customers in renting vehicles based on their preferences and needs, ensuring a seamless and enjoyable experience.
- Process rental agreements accurately and efficiently, maintaining high levels of productivity and accuracy.
- Address customer inquiries and concerns promptly and professionally, resolving issues in a timely manner.
- Inspect vehicles before and after rental periods, noting any damages or issues that may affect the customer's experience.
- Achieve sales targets by effectively promoting and selling our services to customers.
Requirements:
- Previous experience in sales, customer service, or retail is highly desirable.
- Strong communication skills and ability to interact with customers in a professional and courteous manner.
- Computer literacy skills are required, with proficiency in software applications and systems used in the role.
- Ability to work efficiently in a fast-paced, high-pressure environment, prioritizing tasks and managing multiple responsibilities simultaneously.
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